1 of 1 Apprenticeship Junior Support Engineer Jobs in England

updated with IT trends, security practices, and system protocols. Role Assist in troubleshooting and resolving hardware, software, and network issues Provide first-line technical support to users via phone, email, and in person Help install, configure, and maintain desktops, laptops, printers, and peripheral equipment Support system updates, backups … and routine maintenance activities Document support tasks and solutions in ticketing systems Shadow and learn from senior engineers in diagnosing system and network failures Monitor system performance and escalate complex issues appropriately Training Information Communication Level 3 (ICT) Apprenticeship Standard You will also receive full training and support … lies in focusing on its core competencies. Our driving force is to work hand in hand with business owners and executives like you, to support your business growth and efficiency. We see ourselves as more than just an IT service provider; our goal is to be your strategic IT More ❯