3 of 3 Apprenticeship Junior Support Engineer Jobs in England

Launch your IT career as a Junior IT Support Engineer, working with an experienced team supporting global infrastructure. Gain hands-on experience with Windows and Mac systems, user support, deployments, networking and IT administration, with a clear pathway to 2nd line support. AI knowledge … bonus. Role Ticket Management: Responsible for logging and managing support tickets User Account Management: Responsible for creating, modifying, and deleting user accounts– Onboarding/Off-boarding. Service Request Fulfilment (Level 1): Responsible for handling initial service requests and resolving basic issues Incident Management: Responsible for logging and managing incidents ...

within the company, whether it’s maintaining our servers or something which requires a little more problem solving. Role Key Responsibilities Day to day support to the wider Pricecheck team, monitoring Fresh Service tickets. Prioritising, progressing, and monitoring IT incidents and requests to ensure they are resolved within … agreed timescales. Liaising across departments to integrate IT solutions and provide varied assistance and support Resolving desktop/laptop/printer/application issues and basic network/server troubleshooting with administration Working independently or as part of a team to ensure the highest quality standards Daily, weekly ...

enjoy the variety in the workload, responding to enquiries and treating each colleague as your customer. Role Day to day support to the wider Pricecheck team, monitoring Fresh Service tickets. Prioritising, progressing, and monitoring IT incidents and requests to ensure they are resolved within the agreed timescales. Liaising across … help set up systems or resolve issues. Troubleshoot system and network problems, diagnosing and solving hardware or software faults. Replace parts as required. Provide support, including procedural documentation and relevant reports. Support the roll-out of new applications. Set up new users' accounts and profiles and deal with ...