CHARTERED HOUSE, 5 AXIS COURT, NEPSHAW LANE SOUTH, GILDERSOME, England
OPTIONBOX LTD
guiding them through step-by-step solutions in a clear, understandable manner. Set up, configure, and support client hardware and software infrastructures. Assist with system backups and recovery. Keep accurate records and documentation for each support case. Stay up-to-date with the latest IT trends and technologies. Assist … online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications more »
RAVEN HOUSE, BRADFORD BUSINESS PARK, KINGS GATE, BRADFORD, England
RAVEN COMPUTERS LTD
following duties: Dealing with 1st level Support calls, via phone, email and webchat. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Call management, escalating unresolved calls in a timely and efficient manner. Ensuring Helpdesk SLAs are achieved. Keeping accurate records and call logs. Follow-up and update … online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications … in addition to the Information Communication Technician apprenticeship: Microsoft Certified 365 Fundamentals (MS-900) BCS Business Processes Certiport IT Specialist Device Configuration and Management Certiport IT Specialist Networking Certiport IT Specialist Networking Security Microsoft Certified 365 Endpoint Administrator (MD-102) Key areas covered are: Support Technician Maintenance or more »
and contributing to the growth of our business. Role Ability to provide guidance on and manage customer escalations. Strong relationship building and relationship management skills. Conduct regular account calls. The perfect mix of customer centric and commercial outlook. People-focused, with the ability to engage, build trust, and … online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications … Fundamentals Key areas covered are: Communication skills Customer service IT Infrastructures Effective Sales Techniques (Negotiation, Objection Handling & Closing) Data Security Problem Solving Project Management Offers a permanent role upon completion of the apprenticeship depending on performance. Apprenticeship Standard IT technical salesperson (level 3) Training Provider FIREBRAND TRAINING LIMITED more »
packages Demonstrates IT solutions and packages to highlight product benefits Negotiate sales, package discounts, and long-term contracts with new clients Provides account management for onboarded new clients Completes internal sales and workflow documentation ensuring correct sales information and contracts are processed prior to and during onboarding process … online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors Completion of this apprenticeship will provide learners with the following world class vendor certifications … Fundamentals Key areas covered are: Communication skills Customer service IT Infrastructures Effective Sales Techniques (Negotiation, Objection Handling & Closing) Data Security Problem Solving Project Management The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard IT technical salesperson (level 3) Training Provider more »
Oakwood Court, Little Oak Drive, Annesley, Nottingham, England
FORTEM SOLUTIONS LIMITED
asset management. Adhering to policies and procedures. Working closely with other teams IT teams. Liaising with IT hardware suppliers. Assist with Active Directory management in terms of Users, Computers and Security Groups. Assist with Exchange management in terms of Mailboxes & Distribution Lists. Activating and re-allocating … online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications … in addition to the Level 3 Information Communication Technician apprenticeship qualification: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and commission of more »
St. Martins Courtyard, Coney Street, York, England
DASHING DISTRIBUTION SOFTWARE LTD
developing new leads through tele-marketing campaigns to identified target audience. Communicating with potential new customers by successfully co-ordinating demo’s of the system for the Solutions Expert. Role As part of Dashing’s drive to bring their transformational offer to a new customer base, the need has … on assessing and updating the existing client database alongside finding new prospects within the industry, qualifying and uploading them in to our internal CRM system for forward sales and marketing campaigns. Furthermore, this role will you to build an understanding of the solution in detail in order to effectively … online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications more »
test, and deploy new features and improvements. Ensure software quality and responsiveness through effective coding practices and participation in code reviews. Embrace continuous learning to stay updated on industry trends and emerging technologies. Training Firebrand’s sector leading Software Developer (L4SD) Apprenticeship Programme develops apprentices to become competent … online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications more »
18 RIVERSIDE STUDIOS, AMETHYST ROAD, NEWCASTLE BUSINESS PARK, NEWCASTLE UPON TYNE, England
ATOM TECHNOLOGY SOLUTIONS LTD
Troubleshoot and resolve IT issues, both remotely and on-site. Install, configure, and maintain hardware and software. Assist with the design, implementation, and management of cloud solutions using Microsoft 365 and Azure. Keep up to date with the latest technologies and trends in IT. Complete all the required … online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications more »
