IT Support Apprentice
- Hiring Organisation
- UTILIZE PLC
- Location
- Utilize House, Bentalls, Basildon, Essex, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
machine operating systems and hardware diagnostics, plus more. Role Reporting directly to the Service Desk Team Leader, this position encompasses the delivery of 1st line remote support and triage services for all contracted and non-contracted clients. This position requires clear communication, coordination and time management to ensure … maintain control whilst under pressure and make firm decisions based on common sense and judgement in difficult situations, is paramount. Delivery of 1st line remote support services to contracted and non-contracted customers Triaging incidents and service requests that are logged by all customers, either by phone, email, live ...