where appropriate, for example Information Governance and ICT policies The role responsibilities outlined will be practiced, learned, and eventually mastered by the apprentice, under guidance and supervision from the line manager and colleagues. Training You will compile evidence demonstrating occupational skills, knowledge and behaviours. Virtual learning modules (VLE) and remote sessions. This is a fixed term for 20 months More ❯
support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. Role Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow up and closing quotes with adequate description and detail Technical responsibilities … to-date and accurate database of school hardware and software. Learn and demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance, legislation Quality management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers. Ensure any non-conformances More ❯
teaching and learning, throughout the Academy To operate the IT helpdesk system, ensuring that records are kept of issues identified, and that suitable solutions are recommended, seeking guidance from line manager where needed To carry out routine IT tasks and activities as delegated by the Line Manager To provide support for IT hardware, software, network and operating system … to include all network/servers/workstations/data projectors/printers and teaching aides To assist teachers and pupils within the classrooms as requested by via the line manager To provide ICT technical support for Academy events and activities including internal events such as staff briefings, staff training To support the use of online learning systems and … security, including the student misuse of computers, and to report these to the relevant parties To undertake any relevant training as required To participate in the Academy’s performance management process To undertake any other duties as may be deemed necessary to carry out the role successfully or are commensurate with the role All staff are expected to: Promote More ❯
Horndean Technology College, Barton Cross, Horndean, England
MEDHURST COMMUNICATIONS LTD
This role is to provide 1st line support for both hardware and software, covering desktop PCs, laptops, tablet/mobile devices, audiovisual & networking equipment, along with identifying & assisting with technical problem resolution. You will learn all aspects of delivering IT support, from end-user devices, servers & networking infrastructure. Role From time to time, you may be required to perform … other duties outside the role defined. You must portray a professional image and be dressed appropriately. Your line manager will provide any specific details where required or requested by you. Medhurst provides services in the education sector and, as such, is committed to safeguarding and protecting the welfare of children and young people. We expect all staff to share … the Employer MEDHURST COMMUNICATIONS LTD Since 1986, we have been making IT work for education and business clients. Our mission is simple – to take away the burden of IT management to enable our clients to focus on their core business. Our primary sector subsidiary, Drift IT Services, offers IT solutions that underpin teaching and learning in the primary education More ❯
teaching and learning, throughout the Academy To operate the IT helpdesk system, ensuring that records are kept of issues identified, and that suitable solutions are recommended, seeking guidance from line manager where needed To carry out routine IT tasks and activities as delegated by the Line Manager To provide support for IT hardware, software, network and operating system … to include all network/servers/workstations/data projectors/printers and teaching aides To assist teachers and pupils within the classrooms as requested by via the line manager To provide ICT technical support for Academy events and activities including internal events such as staff briefings, staff training To support the use of online learning systems and … security, including the student misuse of computers, and to report these to the relevant parties To undertake any relevant training as required To participate in the Academy’s performance management process To undertake any other duties as may be deemed necessary to carry out the role successfully or are commensurate with the role All staff are expected to: Promote More ❯
Yorkshire and beyond Train end users in the proper use and training of the hardware and software provided Maintain accurate records for expenses, mileage, and other relevant information in line with the role Perform other duties as assigned by your line manager. Perform to KPI's in line with company policy Influence product development by working closely More ❯