Gateshead, Tyne and Wear, North East, United Kingdom
Baltic Apprenticeships
Typical Day In the Job: Provide first-line support, resolving software, hardware, and access issues. Manage password resets, MFA configurations, and assist with user onboarding/offboarding. Continuously improve helpdesk processes and ticketing workflows to enhance service quality. Deploy and configure devices for new users and manage IT asset inventory. More ❯
to develop case studies and testimonials. Key Responsibilities: Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation. Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success. Diary Management: Manage calendars and appointments More ❯
Britannia House, Mere Way, Ruddington, Nottingham, England
MHR
been coding for more than 12 months. What will your day-to-day role look like? You will be taken on a fully planned onboarding program welcoming you to MHR and our products/services. Based on your skillset we will tailor a training program just for you based on More ❯
and resolving technical problems. You will learn to build and configure laptops and phones for new and existing employees. You will be assisting with onboarding and IT inductions for new joiners, ensuring they are comfortable with Frontier’s systems and tools. You will support the management of hardware and software More ❯
key role in delivering outstanding customer support and helping businesses make the most of our cutting-edge EPOS technology. Role Supporting customers through the onboarding process, from initial setup to post-installation training. Delivering remote product demonstrations and assisting with software and hardware installations. Providing technical support and troubleshooting for More ❯
First Floor Suite, Shire Hall, High Pavement, England
Acuity Care Group
2nd/3rd line or external suppliers Build and configure new phones and devices Keep support records and asset lists up to date Support onboarding by helping new starters with tech setup Learn how to troubleshoot hardware, software, and network issues Work with the team to spot patterns and help More ❯
tickets, helping users with common technical issues such as login problems and connectivity Set up and configure new hardware, install software, and assist with onboarding new users Shadow experienced support staff to learn how to diagnose and resolve more complex technical problems Monitor system alerts and flag issues to the More ❯
170 Bristol Road, Gloucester, Gloucestershire, England
PERMALI GLOUCESTER LIMITED
documenting problems, liaising with end users and vendors as required Maintaining and reviewing department asset register, documentation, FAQs, procedures, and policies Assisting with employee onboarding and offboarding including provisioning of user hardware and accounts You will be comfortable working within a fast-paced and forever changing environment, operating across multiple More ❯
Unit 3, Gateway Business Park, New Hall Hey Road, Rossendale, England
SLINGCO LTD
working closely with our third-party IT support provider and contributing to IT infrastructure projects. Responsibilities include assisting with IT administration tasks, managing employee onboarding and offboarding processes, and supporting various IT initiatives. This role requires a hands-on approach and strong organisational skills to ensure smooth IT operations. Provide … user accounts. Act as the main point of contact for the third-party IT support provider in handling IT-related issues. Assist with employee onboarding and offboarding, ensuring timely and effective IT setup and removal of access. Purchase IT hardware. Set up and configure hardware, mobile devices, and peripherals for More ❯
