Apprentice CSOT Support Analyst
- Hiring Organisation
- UNIVERSITY OF BIRMINGHAM
- Location
- Edgbaston, Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Intermediate Apprenticeship
- Salary
- £22,037 a year
stakeholders to accurately assess the impact of issues Participating in ITIL-based Incident and Problem Management in line with documented processes Occasionally carrying out remote desktop support to resolve minor issues Ensuring that technical solutions are documented within the IT Service Management tool for future reference Being ...