2 of 2 Apprenticeship Root Cause Analysis Jobs in England

Microsoft 365 and Azure. Gaining exposure to networking technologies from vendors including Ubiquiti, Cisco/Meraki, Nokia and Fortinet. Assisting with technical investigations and root cause analysis of issues. Maintaining documentation and contributing to the internal knowledge base. Producing reports and supporting operational activities. Working on technical ...

required. You will also be required to perform a variety of proactive tasks which will help maximize the customer's up-time, perform root-cause analysis. Role Dealing with incoming incidents in a professional, courteous manner over the phone and via e-mail Take ownership of incidents ...