2 of 2 Apprenticeship Service Analyst Jobs in England

You will be the first point of contact for IT support across the company. You’ll assist with resolving technical issues, managing service requests, and supporting users both on-site and remotely. Responsibilities include troubleshooting Microsoft technologies, maintaining system documentation, and contributing to service improvements. Role Deliver high-quality IT support: Provide excellent customer service and technical … support in person, via phone, and email, ensuring timely resolution of incidents and service requests Incident management & troubleshooting: Take ownership of user incidents, track progress, and resolve issues related to Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, SharePoint, and Intune System administration & user management: Assist with Active Directory, Azure AD, user onboarding/offboarding, and IT … system housekeeping tasks Documentation & continuous improvement: Document solutions, update IT procedures, and contribute to service improvements through training and proactive problem-solving Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft More ❯

Firebrand Training have an exciting new opportunity for an Apprentice IT Service Desk Analyst with Fittleworth Medical a leading Dispensing Appliance Contractor based in Littlehampton. Role The Immutable Principles are timeless guideposts that define what it means to be an employee at Fittleworth. We strive to embody these qualities in our actions as individuals and as a company. … to meet the needs of those who use our products and services. In the process, we make life more rewarding for them and we ourselves become better human beings. Service: We serve those who use our products and services, our other customers, each other, and our communities, all with humility, compassion, and perseverance. Integrity: Integrity is at the heart … and employee owned and that as the company grows and prospers, it remains financially strong. As an integral part of the Fittleworth team, your role as an Apprentice IT Service Desk Analyst, is to work closely with the members of the IT Team to ensure the effective and timely resolution of end-user issues; whilst creating and maintaining More ❯