5 of 5 Apprenticeship Service Delivery Jobs in England

The Application Support Apprentice will support the delivery, maintenance, and enhancement of business-critical applications that underpin core services across the organisation. This role is key to ensuring that staff and students can effectively use digital tools and systems that support teaching, learning, and operational delivery. Role This is … a hands-on, customer-facing role offering valuable experience within a dynamic IT environment, helping to build practical skills while contributing to the reliable delivery of essential digital services across the organisation. Main responsibilities: Support the development, implementation, and maintenance of the College’s primary business information systems, in … with infrastructure engineers to develop integrated IT solutions that address root causes, improve functionality, and support digital transformation. Respond to user-reported incidents and service requests in line with agreed Service Level Agreements (SLAs), maintaining a high standard of customer service and issue resolution. Assist in analysing More ❯

Passionate about IT and ready to launch your career in a growing managed service provider (MSP)? At DGITS, we deliver expert cloud and IT solutions to small and medium businesses. Our Level 3 Cloud Specialist apprenticeship will equip you with hands-on skills to support cloud infrastructure, Office … Azure services, and user environments. Role Microsoft 365 and Azure fundamentals Cloud service delivery and virtual network management Operating systems, hardware basics, and remote device support Backup solutions, disaster recovery, and security best practices Network troubleshooting, VPNs, and firewall configuration IT support methodologies aligned with real client environments More ❯

and students, and escalate to 2nd line as and when required To monitor the Trust helpdesk and respond to phone calls with outstanding customer service and communication Ensuring requests are dealt with quickly and efficiently, while prioritising tasks Changing staff and student passwords on various Trust systems when requested … CCTV queries when requested in a confidential manner To implement and promote the TMET policies and procedures relating to all areas of employment and service delivery To work in a confidential manner when handling data Maintain high professional standards of conduct, attendance and punctuality To be willing to More ❯

and 3rd line support to staff by way of advice and making direct, operational changes to ICT systems whilst delivering value to ensure the Service delivery is of a high and professional quality for all users Support systems and implementation involving infrastructure and security and making relevant upgrades More ❯

internal IT knowledge base. Upholding Cairn Groups commitment to sustainable hospitality practices within all IT operations. Proactively identifying opportunities to enhance and optimise IT service delivery. Managing all IT-related queries and requests with a constructive, professional, and customer-centric approach. Maintaining a highly organised and safe working environment … t go unnoticed. Through our monthly Superstar Awards, we celebrate and reward team members who consistently embody our values and deliver exceptional hospitality. Long-Service Recognition: We appreciate your loyalty. Celebrate significant milestones with us, starting from just one year of service, and enjoy additional annual leave as More ❯