Service Delivery Jobs in England

Service Delivery
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 90 139 139
Rank change year-on-year +49 0 +27
Permanent jobs citing Service Delivery 2,298 2,412 3,793
As % of all permanent jobs advertised in England 2.71% 2.57% 2.91%
As % of the Processes & Methodologies category 3.15% 2.69% 3.04%
Number of salaries quoted 1,618 1,583 2,627
10th Percentile £28,000 £26,500 £28,500
25th Percentile £36,250 £35,000 £39,385
Median annual salary (50th Percentile) £50,000 £52,000 £52,500
Median % change year-on-year -3.85% -0.95% +5.00%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £78,750 £88,750 £81,250
UK median annual salary £50,000 £51,438 £52,500
% change year-on-year -2.79% -2.02% +5.00%

All Process and Methodology Skills
England

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 72,981 89,600 124,867
As % of all permanent jobs advertised in England 85.92% 95.65% 95.66%
Number of salaries quoted 53,915 52,820 73,594
10th Percentile £29,000 £34,250 £33,306
25th Percentile £39,750 £46,000 £44,186
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,750 £82,500 £80,000
90th Percentile £93,750 £101,250 £97,500
UK median annual salary £55,000 £61,700 £60,000
% change year-on-year -10.86% +2.83% +9.09%

Service Delivery
Job Vacancy Trend in England

Job postings citing Service Delivery as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery in England

Service Delivery
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery in England.

Salary trend for Service Delivery in England

Service Delivery
Salary Histogram in England

Salary distribution for jobs citing Service Delivery in England over the 6 months to 25 April 2024.

Salary histogram for Service Delivery in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +74 621 £60,000 -7.69% 200
South East +2 490 £48,500 +14.12% 124
North of England +24 424 £47,500 -2.06% 118
Midlands +29 335 £47,475 -9.57% 92
South West +17 304 £50,000 +11.11% 71
North West +31 234 £50,000 +11.11% 74
West Midlands +24 224 £50,000 -7.61% 52
Yorkshire +37 157 £47,500 -18.82% 36
East of England -7 144 £36,500 -18.89% 64
East Midlands +16 107 £37,500 -28.57% 40
North East +11 36 £38,066 +18.95% 10
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 145 (6.31%) SharePoint
2 105 (4.57%) Microsoft Exchange
3 25 (1.09%) Confluence
4 23 (1.00%) Apache
5 22 (0.96%) CMS
5 22 (0.96%) nginx
6 20 (0.87%) Jupyter
7 18 (0.78%) Apache Spark
8 12 (0.52%) IIS
9 8 (0.35%) Exchange Server 2013
10 7 (0.30%) Exchange Server 2010
11 6 (0.26%) Appian
11 6 (0.26%) Exchange Server 2000
12 5 (0.22%) SharePoint 2010
12 5 (0.22%) SharePoint 2013
13 4 (0.17%) SAS
13 4 (0.17%) Umbraco
14 3 (0.13%) Documentum
15 2 (0.087%) MS Project Server
15 2 (0.087%) Skype for Business
Applications
1 172 (7.48%) Microsoft Office
2 138 (6.01%) Microsoft Excel
3 57 (2.48%) Microsoft PowerPoint
4 17 (0.74%) Microsoft Project
5 8 (0.35%) InDesign
5 8 (0.35%) Photoshop
6 7 (0.30%) MS Visio
7 6 (0.26%) Chatbot
8 5 (0.22%) Spreadsheet
9 3 (0.13%) Trello
10 1 (0.044%) Adobe Creative Suite
10 1 (0.044%) Adobe Illustrator
10 1 (0.044%) Solid Edge
Business Applications
1 27 (1.17%) Dynamics CRM
2 9 (0.39%) Maximo
2 9 (0.39%) SAP ERP
3 6 (0.26%) Dynamics GP
3 6 (0.26%) Remedy ITSM
4 5 (0.22%) SAP HCM
4 5 (0.22%) Workday HCM
5 4 (0.17%) Elite 3E
5 4 (0.17%) Magento
5 4 (0.17%) Oracle EBS
5 4 (0.17%) ResourceLink
5 4 (0.17%) SAP HR
6 3 (0.13%) NEC Housing
6 3 (0.13%) NetSuite
6 3 (0.13%) Salesforce CRM
6 3 (0.13%) Shopify
7 2 (0.087%) Adaptiv
7 2 (0.087%) Oracle ERP
7 2 (0.087%) Primavera
7 2 (0.087%) SAP CX
Cloud Services
1 428 (18.62%) Microsoft 365
2 393 (17.10%) Azure
3 160 (6.96%) Power Platform
4 158 (6.88%) SaaS
5 106 (4.61%) AWS
6 84 (3.66%) Entra ID
7 58 (2.52%) PowerApps
8 48 (2.09%) Azure DevOps
9 31 (1.35%) Amazon S3
9 31 (1.35%) Dynamics 365
9 31 (1.35%) OneDrive
9 31 (1.35%) Power Automate
10 25 (1.09%) Cloud Computing
11 19 (0.83%) IaaS
12 17 (0.74%) MinIO
12 17 (0.74%) OpenShift
13 15 (0.65%) Azure Sentinel
14 14 (0.61%) WhatsApp
15 12 (0.52%) Amazon EC2
16 10 (0.44%) PaaS
Communications & Networking
1 190 (8.27%) Firewall
2 120 (5.22%) WAN
3 113 (4.92%) LAN
4 103 (4.48%) VPN
5 87 (3.79%) Wi-Fi
6 69 (3.00%) Network Security
7 64 (2.79%) DNS
8 56 (2.44%) DHCP
9 55 (2.39%) Wireless
10 44 (1.91%) TCP/IP
11 43 (1.87%) Internet
12 39 (1.70%) VoIP
13 38 (1.65%) SD-WAN
14 35 (1.52%) VLAN
15 27 (1.17%) SAN
16 24 (1.04%) Unified Communications
17 20 (0.87%) Remote Desktop
18 19 (0.83%) Intranet
19 12 (0.52%) MPLS
20 11 (0.48%) NAS
Database & Business Intelligence
1 117 (5.09%) SQL Server
2 97 (4.22%) Power BI
3 46 (2.00%) Relational Database
4 27 (1.17%) Big Data
5 20 (0.87%) SQL Server Reporting Services
6 19 (0.83%) Data Warehouse
7 17 (0.74%) Hadoop
7 17 (0.74%) Presto
8 14 (0.61%) GIS
8 14 (0.61%) MySQL
9 13 (0.57%) Amazon RDS
10 12 (0.52%) NoSQL
10 12 (0.52%) RDBMS
11 9 (0.39%) Azure SQL Database
11 9 (0.39%) SQL Server Integration Services
12 7 (0.30%) Tableau
13 6 (0.26%) Oracle Database
13 6 (0.26%) SAP HANA
14 5 (0.22%) CorVu
14 5 (0.22%) DB2
Development Applications
1 48 (2.09%) JIRA
2 29 (1.26%) Jenkins
3 17 (0.74%) Atlassian Bamboo
4 15 (0.65%) Team Foundation Server
5 11 (0.48%) Git
5 11 (0.48%) Visual Studio
6 9 (0.39%) Robot Framework
7 3 (0.13%) GitLab
7 3 (0.13%) Selenium
8 2 (0.087%) Bitbucket
9 1 (0.044%) Appium
9 1 (0.044%) Cypress.io
9 1 (0.044%) JMeter
9 1 (0.044%) MSI
9 1 (0.044%) Postman
9 1 (0.044%) REST Assured
9 1 (0.044%) Serenity BDD
9 1 (0.044%) SpecFlow
9 1 (0.044%) Visual Studio Team System
General
1 888 (38.64%) Social Skills
2 529 (23.02%) Finance
3 242 (10.53%) Inclusion and Diversity
4 204 (8.88%) Analytical Skills
5 170 (7.40%) Law
5 170 (7.40%) Public Sector
6 137 (5.96%) Legal
7 112 (4.87%) Retail
8 92 (4.00%) Organisational Skills
9 67 (2.92%) Marketing
10 59 (2.57%) Telecoms
11 49 (2.13%) Banking
12 48 (2.09%) Influencing Skills
13 44 (1.91%) Presentation Skills
14 34 (1.48%) Aerospace
14 34 (1.48%) Local Government
15 31 (1.35%) Documentation Skills
16 30 (1.31%) Manufacturing
17 28 (1.22%) Fire and Rescue
18 25 (1.09%) Advertising
Job Titles
1 455 (19.80%) Service Manager
2 378 (16.45%) Delivery Manager
3 371 (16.14%) Service Delivery Manager
4 262 (11.40%) Senior
5 255 (11.10%) Analyst
6 239 (10.40%) IT Manager
7 238 (10.36%) Lead
8 159 (6.92%) IT Support
9 148 (6.44%) Senior Manager
10 121 (5.27%) Senior Delivery Manager
10 121 (5.27%) Senior Service Manager
11 116 (5.05%) Senior Service Delivery Manager
12 111 (4.83%) Support Engineer
13 101 (4.40%) Developer
14 98 (4.26%) IT Services Manager
15 91 (3.96%) IT Engineer
16 83 (3.61%) Infrastructure Engineer
17 78 (3.39%) IT Analyst
18 75 (3.26%) Consultant
19 72 (3.13%) Architect
Libraries, Frameworks & Software Standards
1 47 (2.05%) .NET
2 44 (1.91%) EDI
3 31 (1.35%) HTML
4 22 (0.96%) CSS
5 17 (0.74%) ActiveMQ
5 17 (0.74%) Apache NiFi
5 17 (0.74%) Elastic Stack
5 17 (0.74%) RabbitMQ
5 17 (0.74%) YAML
6 14 (0.61%) .NET Framework
7 13 (0.57%) AngularJS
8 10 (0.44%) ASP.NET
8 10 (0.44%) REST
8 10 (0.44%) XML
9 9 (0.39%) Middleware
9 9 (0.39%) Web Services
10 8 (0.35%) cXML
10 8 (0.35%) EDIFACT
11 7 (0.30%) .NET Core
11 7 (0.30%) Flash
Miscellaneous
1 133 (5.79%) Self-Motivation
2 115 (5.00%) Management Information System
3 97 (4.22%) Driving Licence
4 90 (3.92%) Data Centre
5 43 (1.87%) Product Ownership
6 41 (1.78%) Onboarding
7 30 (1.31%) Fat Client
7 30 (1.31%) Thin Client
8 28 (1.22%) Hybrid Cloud
9 26 (1.13%) Enterprise Software
9 26 (1.13%) Public Cloud
10 23 (1.00%) PMI
11 19 (0.83%) Mainframe
12 18 (0.78%) CMDB
12 18 (0.78%) Replication
12 18 (0.78%) Security Operations Centre
13 17 (0.74%) Low-Code
14 14 (0.61%) Hedge funds
14 14 (0.61%) NHS
15 13 (0.57%) Analytical Mindset
Operating Systems
1 366 (15.93%) Windows
2 125 (5.44%) Windows Server
3 123 (5.35%) Windows 10
4 92 (4.00%) Linux
5 37 (1.61%) Apple iOS
6 33 (1.44%) Windows 7
7 32 (1.39%) Windows Server 2019
8 30 (1.31%) Android
8 30 (1.31%) Windows Server 2012
9 28 (1.22%) Windows Server 2016
10 19 (0.83%) Windows Server 2008
11 18 (0.78%) Mac OS
12 17 (0.74%) Unix
13 10 (0.44%) Mac OS X
14 6 (0.26%) Ubuntu
14 6 (0.26%) Windows 8
15 5 (0.22%) VMS
16 2 (0.087%) Solaris
17 1 (0.044%) OpenVMS
17 1 (0.044%) Windows XP
Processes & Methodologies
1 792 (34.46%) ITIL
2 475 (20.67%) Service Management
3 443 (19.28%) Customer Service
4 440 (19.15%) Problem-Solving
5 370 (16.10%) ITSM
6 334 (14.53%) Continuous Improvement
7 309 (13.45%) Project Management
8 304 (13.23%) Agile
9 277 (12.05%) Mentoring
10 233 (10.14%) Change Management
11 177 (7.70%) Stakeholder Management
12 175 (7.62%) Project Delivery
13 172 (7.48%) Incident Management
14 170 (7.40%) Cybersecurity
15 154 (6.70%) Performance Management
16 140 (6.09%) DevOps
16 140 (6.09%) Roadmaps
17 135 (5.87%) Collaborative Working
18 134 (5.83%) Contract Negotiation
19 133 (5.79%) Problem Management
Programming Languages
1 128 (5.57%) SQL
2 85 (3.70%) PowerShell
3 61 (2.65%) Python
4 36 (1.57%) Bash
5 33 (1.44%) JavaScript
6 28 (1.22%) C#
6 28 (1.22%) Java
7 24 (1.04%) T-SQL
8 19 (0.83%) COBOL
9 17 (0.74%) Shell Script
10 9 (0.39%) TypeScript
11 8 (0.35%) ActionScript
11 8 (0.35%) ActionScript 2.0
12 5 (0.22%) VB
13 4 (0.17%) Kotlin
13 4 (0.17%) Scala
14 3 (0.13%) PHP
15 2 (0.087%) Data Analysis Expressions
15 2 (0.087%) VBScript
16 1 (0.044%) R
Qualifications
1 350 (15.23%) Degree
2 251 (10.92%) Security Cleared
3 110 (4.79%) SC Cleared
4 86 (3.74%) ITIL Certification
5 67 (2.92%) DV Cleared
6 60 (2.61%) Cisco Certification
7 46 (2.00%) Computer Science Degree
7 46 (2.00%) Microsoft Certification
8 41 (1.78%) CCNA
9 38 (1.65%) ITIL Foundation Certificate
9 38 (1.65%) PMI Certification
10 36 (1.57%) CTC Cleared
11 32 (1.39%) DBS Check
12 28 (1.22%) CCNP
12 28 (1.22%) CISSP
13 23 (1.00%) BPSS Clearance
14 21 (0.91%) AWS Certification
15 17 (0.74%) PMP
16 16 (0.70%) Master's Degree
16 16 (0.70%) MCP
Quality Assurance & Compliance
1 331 (14.40%) SLA
2 78 (3.39%) QA
3 67 (2.92%) GDPR
4 50 (2.18%) Cyber Essentials
5 46 (2.00%) ISO/IEC 27001
6 37 (1.61%) Accessibility
7 36 (1.57%) PMO
8 21 (0.91%) Data Quality
9 12 (0.52%) PCI DSS
10 9 (0.39%) NIST
11 8 (0.35%) Cyber Essentials PLUS
11 8 (0.35%) ISO 9001
12 7 (0.30%) Actionable Recommendations
13 5 (0.22%) GRC
13 5 (0.22%) ISO/IEC 20000
14 4 (0.17%) NEBOSH
14 4 (0.17%) TickIT
15 3 (0.13%) COBIT
15 3 (0.13%) HIPAA
15 3 (0.13%) ISO 14001
System Software
1 297 (12.92%) Active Directory
2 82 (3.57%) VMware Infrastructure
3 44 (1.91%) Hyper-V
4 36 (1.57%) vSphere
5 24 (1.04%) Virtual Desktop
6 21 (0.91%) Docker
7 18 (0.78%) Firmware
7 18 (0.78%) Virtual Machines
8 10 (0.44%) VMware ESXi
9 7 (0.30%) Virtual Servers
10 3 (0.13%) BitLocker
11 2 (0.087%) Embedded Firmware
11 2 (0.087%) XenApp
12 1 (0.044%) DFS Replication
12 1 (0.044%) KVM
12 1 (0.044%) Microsoft Virtual Server
12 1 (0.044%) XenDesktop
Systems Management
1 100 (4.35%) Microsoft Intune
2 93 (4.05%) SCCM
3 35 (1.52%) Kubernetes
4 31 (1.35%) Ansible
5 24 (1.04%) Terraform
6 22 (0.96%) WSUS
7 17 (0.74%) Grafana
7 17 (0.74%) HAProxy
7 17 (0.74%) Prometheus
8 11 (0.48%) Jamf Pro
9 7 (0.30%) NetBackup
10 6 (0.26%) Microsoft Data Protection Manager
10 6 (0.26%) SCDPM
11 5 (0.22%) FortiGate
11 5 (0.22%) Single Sign-On
11 5 (0.22%) vCenter Server
12 4 (0.17%) SmoothWall
13 3 (0.13%) EMC NetWorker
13 3 (0.13%) Failover Clustering
13 3 (0.13%) Nessus
Vendors
1 772 (33.59%) Microsoft
2 240 (10.44%) ServiceNow
3 152 (6.61%) VMware
4 119 (5.18%) Dell
5 109 (4.74%) Cisco
6 54 (2.35%) Apple
7 52 (2.26%) Oracle
8 48 (2.09%) Salesforce
9 46 (2.00%) SAP
10 42 (1.83%) Veeam
11 41 (1.78%) Citrix
12 35 (1.52%) iManage
13 34 (1.48%) Meraki
14 27 (1.17%) Google
15 26 (1.13%) Adobe
16 23 (1.00%) SolarWinds
17 22 (0.96%) HP
18 21 (0.91%) Sophos
19 19 (0.83%) Unisys
20 16 (0.70%) Palo Alto