Service Delivery Jobs in England

Service Delivery
UK > England

The table below provides summary statistics for permanent job vacancies advertised in England requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 54 96 145
Rank change year-on-year +42 +49 +7
Permanent jobs citing Service Delivery 2,310 2,322 2,154
As % of all permanent jobs advertised in England 4.68% 2.59% 2.53%
As % of the Processes & Methodologies category 4.98% 3.08% 2.65%
Number of salaries quoted 780 1,615 1,456
10th Percentile £31,000 £26,750 £26,500
25th Percentile £41,000 £35,924 £35,000
Median annual salary (50th Percentile) £55,000 £50,000 £52,500
Median % change year-on-year +10.00% -4.76% +4.38%
75th Percentile £68,568 £65,000 £70,000
90th Percentile £83,750 £78,750 £89,301
UK median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +5.00%

All Process and Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 46,342 75,409 81,364
As % of all permanent jobs advertised in England 93.97% 83.96% 95.53%
Number of salaries quoted 23,102 54,812 48,959
10th Percentile £29,250 £29,000 £34,452
25th Percentile £41,250 £40,000 £46,000
Median annual salary (50th Percentile) £57,500 £55,000 £62,500
Median % change year-on-year +4.55% -12.00% +4.17%
75th Percentile £75,000 £72,500 £82,500
90th Percentile £97,528 £93,750 £102,500
UK median annual salary £57,000 £55,000 £60,899
% change year-on-year +3.64% -9.69% +1.50%

Service Delivery
Job Vacancy Trend in England

Job postings citing Service Delivery as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery in England

Service Delivery
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery in England.

Salary trend for Service Delivery in England

Service Delivery
Salary Histogram in England

Salary distribution for jobs citing Service Delivery in England over the 6 months to 31 May 2025.

Salary histogram for Service Delivery in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the England region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +75 791 £53,500 +15.05% 225
London +80 703 £65,000 +6.70% 532
North of England -32 322 £50,000 +13.74% 230
North West -16 249 £50,000 - 137
Midlands -15 197 £53,450 +13.18% 147
West Midlands +6 145 £55,000 +10.00% 103
East of England +25 144 £37,500 -1.32% 81
South West -8 97 £56,765 +13.53% 85
Yorkshire -20 65 £40,000 -5.88% 60
East Midlands -7 49 £42,500 +17.24% 43
North East -16 8 £52,000 +108.33% 35
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (2.38%) SharePoint
2 30 (1.30%) Microsoft Exchange
3 21 (0.91%) Confluence
4 10 (0.43%) IIS
5 5 (0.22%) CMS
6 4 (0.17%) Headless CMS
7 3 (0.13%) nginx
8 1 (0.043%) OpenStack
Applications
1 80 (3.46%) Microsoft Excel
2 75 (3.25%) Microsoft Office
3 44 (1.90%) Microsoft PowerPoint
4 18 (0.78%) Microsoft Project
5 14 (0.61%) Trello
6 10 (0.43%) Chatbot
7 7 (0.30%) Spreadsheet
8 5 (0.22%) Stata
9 3 (0.13%) MS Visio
10 2 (0.087%) AutoCAD
10 2 (0.087%) Camtasia
11 1 (0.043%) Final Cut Pro
Business Applications
1 9 (0.39%) Dynamics CRM
2 6 (0.26%) Salesforce CRM
3 5 (0.22%) PeopleSoft Financials
3 5 (0.22%) Shopify
4 4 (0.17%) Infor M3
5 3 (0.13%) Dynamics NAV
5 3 (0.13%) iTrent
5 3 (0.13%) Oracle ERP
5 3 (0.13%) Remedy ITSM
6 2 (0.087%) Magento
6 2 (0.087%) NetSuite
6 2 (0.087%) Oracle EBS
6 2 (0.087%) SAP S/4HANA
7 1 (0.043%) Dynamics GP
7 1 (0.043%) Elite 3E
7 1 (0.043%) Oracle Payroll
7 1 (0.043%) Orchard Housing
7 1 (0.043%) Relativity
7 1 (0.043%) Sage 200
7 1 (0.043%) Unit4 Business World
Cloud Services
1 259 (11.21%) Azure
2 174 (7.53%) Microsoft 365
3 86 (3.72%) AWS
4 77 (3.33%) Power Platform
5 54 (2.34%) Entra ID
6 35 (1.52%) Dynamics 365
7 34 (1.47%) SaaS
8 29 (1.26%) PowerApps
9 26 (1.13%) Azure Monitor
10 24 (1.04%) GCP
11 20 (0.87%) OneDrive
12 19 (0.82%) Azure DevOps
13 17 (0.74%) Power Automate
14 13 (0.56%) Cloud Computing
15 11 (0.48%) Microsoft Copilot
16 10 (0.43%) Azure Data Factory
16 10 (0.43%) Azure Sentinel
16 10 (0.43%) IaaS
16 10 (0.43%) PaaS
17 9 (0.39%) Azure Logic Apps
Communications & Networking
1 85 (3.68%) Broadband
2 64 (2.77%) Firewall
3 40 (1.73%) Wireless
4 36 (1.56%) WAN
5 34 (1.47%) LAN
6 33 (1.43%) DNS
6 33 (1.43%) Network Security
7 23 (1.00%) TCP/IP
8 21 (0.91%) DHCP
8 21 (0.91%) Wi-Fi
9 20 (0.87%) VLAN
10 17 (0.74%) VPN
11 13 (0.56%) VoIP
12 12 (0.52%) SD-WAN
13 11 (0.48%) Cisco IOS
13 11 (0.48%) Internet
13 11 (0.48%) WLAN
14 7 (0.30%) Intrusion Detection
14 7 (0.30%) MPLS
14 7 (0.30%) OSPF
Database & Business Intelligence
1 62 (2.68%) SQL Server
2 47 (2.03%) Power BI
3 19 (0.82%) Data Warehouse
4 16 (0.69%) BusinessObjects
4 16 (0.69%) Data Mining
4 16 (0.69%) SQL Server Integration Services
5 11 (0.48%) SQL Server Reporting Services
6 10 (0.43%) DB2
7 9 (0.39%) Relational Database
8 5 (0.22%) Amazon RDS
8 5 (0.22%) Microsoft Analysis Services
8 5 (0.22%) SQL Server Analysis Services
9 4 (0.17%) MySQL
9 4 (0.17%) Power Query
9 4 (0.17%) PowerPivot
9 4 (0.17%) Tableau
10 3 (0.13%) MariaDB
11 2 (0.087%) Elasticsearch
11 2 (0.087%) Electronic Patient Records
11 2 (0.087%) Oracle Reports
Development Applications
1 47 (2.03%) JIRA
2 11 (0.48%) SQL Server Management Studio (SSMS)
3 10 (0.43%) Visual Studio
4 6 (0.26%) NDoc
5 2 (0.087%) Jenkins
6 1 (0.043%) Git
General
1 1,182 (51.17%) Manufacturing
2 543 (23.51%) Social Skills
3 265 (11.47%) Finance
4 146 (6.32%) Analytical Skills
5 122 (5.28%) Law
6 90 (3.90%) Games
7 81 (3.51%) Legal
8 76 (3.29%) Public Sector
9 62 (2.68%) Inclusion and Diversity
9 62 (2.68%) Retail
10 50 (2.16%) Marketing
11 44 (1.90%) Organisational Skills
11 44 (1.90%) Telecoms
12 37 (1.60%) Presentation Skills
13 31 (1.34%) Electronics
14 29 (1.26%) Billing
15 27 (1.17%) Military
16 21 (0.91%) Banking
17 19 (0.82%) Influencing Skills
18 16 (0.69%) Local Government
Job Titles
1 199 (8.61%) Senior
2 125 (5.41%) Analyst
3 118 (5.11%) IT Manager
4 117 (5.06%) Lead
5 107 (4.63%) Senior Manager
6 102 (4.42%) Service Manager
7 100 (4.33%) IT Support
8 98 (4.24%) Technical Support
9 92 (3.98%) Support Technician
10 86 (3.72%) Senior Service Manager
11 80 (3.46%) Engineering Manager
12 79 (3.42%) ServiceNow Manager
13 71 (3.07%) Consultant
14 70 (3.03%) Support Analyst
15 58 (2.51%) Developer
16 52 (2.25%) Delivery Manager
17 49 (2.12%) Architect
17 49 (2.12%) Support Manager
18 42 (1.82%) Operations Manager
19 38 (1.65%) Head of IT
Libraries, Frameworks & Software Standards
1 30 (1.30%) .NET
2 14 (0.61%) PyTorch
2 14 (0.61%) TensorFlow
3 13 (0.56%) Hugging Face
3 13 (0.56%) LangChain
4 12 (0.52%) .NET Framework
5 11 (0.48%) Web Services
6 9 (0.39%) ASP.NET
6 9 (0.39%) REST
7 6 (0.26%) HTML
8 5 (0.22%) React
9 4 (0.17%) CSS
9 4 (0.17%) Django
9 4 (0.17%) Express.js
9 4 (0.17%) Flask
9 4 (0.17%) Kafka
9 4 (0.17%) MACH
9 4 (0.17%) Next.js
9 4 (0.17%) Node.js
9 4 (0.17%) XML
Miscellaneous
1 190 (8.23%) Management Information System
2 101 (4.37%) Product Ownership
3 79 (3.42%) Video\Live Streaming
4 50 (2.16%) Driving Licence
4 50 (2.16%) Self-Motivation
5 41 (1.77%) Onboarding
6 30 (1.30%) Data Centre
6 30 (1.30%) Social Media
7 26 (1.13%) Data Structures
8 13 (0.56%) EPoS
8 13 (0.56%) Public Cloud
8 13 (0.56%) Team-Oriented Environment
9 12 (0.52%) NHS
10 11 (0.48%) CMDB
10 11 (0.48%) Virtual Team
11 10 (0.43%) Security Posture
12 9 (0.39%) Enterprise Software
13 6 (0.26%) Hedge funds
13 6 (0.26%) Hybrid Cloud
13 6 (0.26%) iSeries
Operating Systems
1 169 (7.32%) Windows
2 56 (2.42%) Windows Server
3 42 (1.82%) Linux
4 41 (1.77%) Windows 10
5 24 (1.04%) Mac OS
6 15 (0.65%) Apple iOS
7 13 (0.56%) Ubuntu
7 13 (0.56%) Windows Vista
8 11 (0.48%) CentOS
8 11 (0.48%) Mac OS X
9 7 (0.30%) Android
10 5 (0.22%) Rocky
11 2 (0.087%) Unix
11 2 (0.087%) Windows Server 2012
12 1 (0.043%) AIX
12 1 (0.043%) Solaris
12 1 (0.043%) VMS
12 1 (0.043%) Windows Server 2019
12 1 (0.043%) zOS
Processes & Methodologies
1 329 (14.24%) Problem-Solving
2 324 (14.03%) ITIL
3 299 (12.94%) Customer Service
4 283 (12.25%) Continuous Improvement
5 260 (11.26%) ITSM
6 224 (9.70%) Change Management
7 194 (8.40%) Service Management
8 191 (8.27%) Incident Management
9 188 (8.14%) Roadmaps
10 187 (8.10%) Coaching
11 173 (7.49%) Computer Science
12 166 (7.19%) Problem Management
13 151 (6.54%) Customer Experience
14 136 (5.89%) Agile
15 134 (5.80%) Project Management
16 128 (5.54%) Software Engineering
17 124 (5.37%) Stakeholder Management
18 123 (5.32%) Project Delivery
19 121 (5.24%) Cybersecurity
20 118 (5.11%) Mentoring
Programming Languages
1 113 (4.89%) SQL
2 51 (2.21%) C#
3 44 (1.90%) Python
4 31 (1.34%) PowerShell
5 27 (1.17%) Java
6 18 (0.78%) VBA
7 13 (0.56%) PL/SQL
8 11 (0.48%) T-SQL
9 9 (0.39%) VB.NET
10 8 (0.35%) JavaScript
11 6 (0.26%) R
12 5 (0.22%) Bash
13 4 (0.17%) RPG
13 4 (0.17%) VB
14 3 (0.13%) C++
15 1 (0.043%) Data Analysis Expressions
15 1 (0.043%) JCL
15 1 (0.043%) Scala
15 1 (0.043%) TypeScript
15 1 (0.043%) VBScript
Qualifications
1 1,061 (45.93%) NVQ Level 3
2 367 (15.89%) Degree
3 131 (5.67%) Computer Science Degree
4 100 (4.33%) NVQ Level 4
5 66 (2.86%) Security Cleared
6 50 (2.16%) SC Cleared
7 39 (1.69%) DBS Check
7 39 (1.69%) ITIL Certification
8 38 (1.65%) CISSP
9 36 (1.56%) PMI Certification
9 36 (1.56%) PMP
10 33 (1.43%) Microsoft Certification
11 31 (1.34%) Cisco Certification
12 30 (1.30%) BPSS Clearance
13 27 (1.17%) Master's Degree
14 23 (1.00%) CCNP
15 20 (0.87%) Azure Certification
16 19 (0.82%) CISM
17 17 (0.74%) MCSA
18 16 (0.69%) CCNA
Quality Assurance & Compliance
1 78 (3.38%) SLA
2 51 (2.21%) GDPR
3 45 (1.95%) QA
4 26 (1.13%) Cyber Essentials
5 22 (0.95%) NIST
6 21 (0.91%) ISO/IEC 27001
7 17 (0.74%) Cyber Essentials PLUS
7 17 (0.74%) GRC
8 13 (0.56%) Accessibility
9 8 (0.35%) Sarbanes-Oxley
10 6 (0.26%) Data Quality
11 5 (0.22%) COBIT
12 4 (0.17%) ISO/IEC 20000
13 3 (0.13%) PMO
14 2 (0.087%) Actionable Recommendations
14 2 (0.087%) HL7
14 2 (0.087%) ISO 9001
14 2 (0.087%) PCI DSS
15 1 (0.043%) DICOM
15 1 (0.043%) MiFID
System Software
1 117 (5.06%) Active Directory
2 29 (1.26%) Hyper-V
2 29 (1.26%) VMware Infrastructure
3 3 (0.13%) Docker
3 3 (0.13%) Firmware
3 3 (0.13%) Virtual Machines
4 2 (0.087%) ProxySG
4 2 (0.087%) Virtual Desktop
4 2 (0.087%) Virtual Servers
5 1 (0.043%) NFS
5 1 (0.043%) Oracle RAC
5 1 (0.043%) Terminal Services
5 1 (0.043%) Time Sharing Option
5 1 (0.043%) vCloud
5 1 (0.043%) VMware ESXi
5 1 (0.043%) vSphere
Systems Management
1 56 (2.42%) Microsoft Intune
2 17 (0.74%) SCCM
3 16 (0.69%) Kubernetes
3 16 (0.69%) Terraform
4 15 (0.65%) FortiGate
5 14 (0.61%) Ansible
5 14 (0.61%) Grafana
5 14 (0.61%) Prometheus
6 8 (0.35%) Active Directory Federation Services
7 6 (0.26%) WSUS
8 4 (0.17%) Autotask
8 4 (0.17%) Jamf Pro
9 3 (0.13%) NetBackup
9 3 (0.13%) Single Sign-On
10 2 (0.087%) Failover Clustering
11 1 (0.043%) AirWatch
11 1 (0.043%) Oracle RMAN
11 1 (0.043%) PowerCLI
11 1 (0.043%) Systems Management Server (SMS)
11 1 (0.043%) vRealize
Vendors
1 331 (14.33%) Microsoft
2 177 (7.66%) ServiceNow
3 61 (2.64%) Oracle
4 58 (2.51%) Cisco
5 42 (1.82%) VMware
6 32 (1.39%) Sun
7 28 (1.21%) SAP
8 18 (0.78%) Facebook
9 17 (0.74%) Apple
10 16 (0.69%) Atlassian
10 16 (0.69%) SolarWinds
11 15 (0.65%) Salesforce
12 14 (0.61%) OpenAI
13 12 (0.52%) HP
13 12 (0.52%) Red Hat
14 11 (0.48%) Workday
15 10 (0.43%) Google
15 10 (0.43%) Meraki
15 10 (0.43%) Zscaler
16 9 (0.39%) Fortinet