6 of 6 Apprenticeship Support Engineer Jobs in England

An opportunity has become available for an IT Support Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will be working closely with first- and second-line engineers. Role Provide 1st line internal helpdesk support to all users across … all sites Respond to IT support queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and departmental SLA’s and KPI’s Monitor … system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of More ❯

You will be responsible for the day to day running and management of the IT helpdesk, the provision and maintain managed services and you will create and resolve IT support tickets for customers. Role Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve IT support tickets for customers Resolve 2nd and 3rd line IT support requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide IT support out of hours for project work Working with teams to streamline processes for the business … financial acumen and be able to execute and deliver on sales & budgets Administration tasks around back end office and help with lead generation Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯

directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training … working Qualifications Maths & English GCSE, grade 4 or above (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack … of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering. More ❯

directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training … working Qualifications Maths & English GCSE, grade 4 or above (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack … of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering. More ❯

VQ Solutions is seeking a motivated individual with a keen interest in IT to join the team at Club Control. In this role, you will provide technical support, including configuring in-house software and assembling hardware, to assist the wider technical team. This is an ideal opportunity for individuals seeking to launch their IT career. Role Configuring in-house … easier, faster and more accurate and in turn make your club more efficient, more secure and MORE PROFITABLE. We believe in service and are proud of the back up support we provide our customers. Our dedicated service line and advisors are available between the hours of 09:00 and 23:30 365 days a year. We also have state … of the art custom remote support meaning we can train, diagnose, and fix instantly over the internet, ensuring you receive seamless support. More ❯

Zappie Communications are looking for a motivated and curious individual to join the team as a Telecoms Engineer Apprentice. This is an exciting opportunity to kick-start your career in a fast-paced, ever-evolving industry. You’ll work alongside experienced engineers to learn how to install, maintain, and repair telecoms systems. Role The Field Engineer will be … records and reports of completed work Supporting senior engineers and learning from their expertise Attending off-the-job training sessions with our apprenticeship training provider Training Level 3 IT Support Technician Apprenticeship Standard You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham You will be supported every 6-8 weeks … your PETA Learning & Development Coach After the successful completion of the apprenticeship, there will be an opportunity for the apprentice to stay in a permanent position as a field engineer Apprenticeship Standard Information communications technician (level 3) Training Provider PETA LIMITED Working Week Monday - Friday, 08:00 - 17:00 (45 mins paid lunch break). Expected Duration 1 Year More ❯