Support Engineer Jobs in England

Support Engineer
UK > England

The median Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 31 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
31 May 2024
Same period 2023 Same period 2022
Rank 89 145 260
Rank change year-on-year +56 +115 -92
Permanent jobs requiring a Support Engineer 2,510 2,080 2,266
As % of all permanent jobs advertised in England 2.78% 2.46% 1.61%
As % of the Job Titles category 2.93% 2.69% 1.67%
Number of salaries quoted 2,224 1,664 1,982
10th Percentile £24,240 £25,500 £24,000
25th Percentile £26,750 £27,750 £27,500
Median annual salary (50th Percentile) £32,500 £33,500 £34,000
Median % change year-on-year -2.99% -1.47% -
75th Percentile £42,500 £40,000 £44,000
90th Percentile £51,250 £51,250 £57,500
UK median annual salary £32,500 £33,500 £34,000
% change year-on-year -2.99% -1.47% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 85,614 77,363 135,380
% of permanent jobs with a recognized job title 94.70% 91.32% 96.02%
Number of salaries quoted 63,242 50,157 75,088
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,500 £60,000
Median % change year-on-year -13.22% +0.83% +9.09%
75th Percentile £71,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Engineer in England.

Salary trend for Support Engineer in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 31 May 2024.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 31 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +21 644 £34,500 +9.52% 157
Midlands +69 436 £30,000 +3.45% 77
North of England +52 425 £30,000 -4.47% 113
London -3 407 £40,000 +5.26% 127
South West +18 370 £32,500 +1.56% 87
West Midlands +66 238 £30,500 -5.43% 38
East of England +31 226 £31,500 -1.35% 57
East Midlands +29 194 £30,000 +9.09% 39
North West +6 185 £28,000 -8.77% 64
Yorkshire +63 175 £32,250 +6.61% 38
North East +33 65 £32,500 -5.80% 12
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 31 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 1,302 (51.87%) Windows
2 1,100 (43.82%) Microsoft
3 1,062 (42.31%) Microsoft 365
4 967 (38.53%) Active Directory
5 765 (30.48%) Azure
6 747 (29.76%) Social Skills
7 586 (23.35%) Windows Server
8 500 (19.92%) Customer Service
9 498 (19.84%) Problem-Solving
10 453 (18.05%) Firewall
11 444 (17.69%) VMware
12 406 (16.18%) Microsoft Exchange
13 391 (15.58%) Windows 10
14 384 (15.30%) ITIL
15 364 (14.50%) Microsoft Office
16 330 (13.15%) Degree
17 313 (12.47%) VMware Infrastructure
18 308 (12.27%) SQL
18 308 (12.27%) Hyper-V
19 291 (11.59%) SharePoint
20 289 (11.51%) Microsoft Intune
21 277 (11.04%) Entra ID
22 274 (10.92%) Finance
23 244 (9.72%) Linux
24 234 (9.32%) DNS
25 214 (8.53%) Driving Licence
26 213 (8.49%) Cisco
27 209 (8.33%) SQL Server
28 197 (7.85%) Citrix
28 197 (7.85%) Analytical Skills

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 406 (16.18%) Microsoft Exchange
2 291 (11.59%) SharePoint
3 29 (1.16%) Skype for Business
4 26 (1.04%) IIS
5 25 (1.00%) Exchange Server 2013
6 23 (0.92%) Confluence
7 22 (0.88%) Exchange Server 2010
8 20 (0.80%) Apache
9 14 (0.56%) Exchange Server 2007
9 14 (0.56%) SharePoint 2010
9 14 (0.56%) SharePoint 2013
10 9 (0.36%) CMS
11 6 (0.24%) Exchange Server 2000
11 6 (0.24%) Tomcat
12 5 (0.20%) WordPress
13 4 (0.16%) JBoss
13 4 (0.16%) SAS
13 4 (0.16%) WebSphere
14 3 (0.12%) IBM Domino
15 2 (0.080%) Blackberry Enterprise Server
Applications
1 364 (14.50%) Microsoft Office
2 73 (2.91%) Microsoft Excel
3 24 (0.96%) Microsoft PowerPoint
4 7 (0.28%) Spreadsheet
5 4 (0.16%) Microsoft Project
6 3 (0.12%) SPSS
6 3 (0.12%) Trello
7 2 (0.080%) AutoCAD
7 2 (0.080%) MS Visio
7 2 (0.080%) Revit
Business Applications
1 5 (0.20%) Dynamics CRM
1 5 (0.20%) Sage X3
1 5 (0.20%) Salesforce CRM
2 3 (0.12%) Eikon
3 2 (0.080%) Oracle Receivables
4 1 (0.040%) Carpe Diem
4 1 (0.040%) Elite 3E
4 1 (0.040%) Endur
4 1 (0.040%) Findur
4 1 (0.040%) JDE EnterpriseOne
4 1 (0.040%) Remedy ITSM
Cloud Services
1 1,062 (42.31%) Microsoft 365
2 765 (30.48%) Azure
3 277 (11.04%) Entra ID
4 137 (5.46%) AWS
5 112 (4.46%) OneDrive
6 55 (2.19%) SaaS
7 51 (2.03%) GCP
8 39 (1.55%) Mimecast
9 34 (1.35%) Dynamics 365
10 33 (1.31%) Google Workspace
11 31 (1.24%) IaaS
12 24 (0.96%) Power Platform
13 22 (0.88%) PaaS
14 21 (0.84%) WhatsApp
15 10 (0.40%) Cloud Computing
16 9 (0.36%) Azure Sentinel
17 8 (0.32%) Azure DevOps
17 8 (0.32%) OpenShift
17 8 (0.32%) Power Automate
17 8 (0.32%) Serverless
Communications & Networking
1 453 (18.05%) Firewall
2 234 (9.32%) DNS
3 176 (7.01%) Wi-Fi
4 169 (6.73%) DHCP
5 165 (6.57%) WAN
6 162 (6.45%) VPN
7 156 (6.22%) TCP/IP
8 155 (6.18%) LAN
9 135 (5.38%) Wireless
10 127 (5.06%) VoIP
11 122 (4.86%) SAN
12 108 (4.30%) VLAN
13 63 (2.51%) Internet
14 57 (2.27%) Remote Desktop
15 51 (2.03%) Network Security
16 34 (1.35%) Skype
17 32 (1.27%) Cisco IOS
18 31 (1.24%) PBX
19 26 (1.04%) NAS
20 24 (0.96%) Ethernet
Database & Business Intelligence
1 209 (8.33%) SQL Server
2 70 (2.79%) MySQL
3 56 (2.23%) Amazon RDS
4 35 (1.39%) PostgreSQL
5 19 (0.76%) Relational Database
6 18 (0.72%) MongoDB
7 10 (0.40%) DB2
7 10 (0.40%) MariaDB
8 9 (0.36%) Power BI
9 7 (0.28%) Oracle Database
10 5 (0.20%) SQL Server Analysis Services
10 5 (0.20%) SQL Server Reporting Services
11 4 (0.16%) Azure SQL Database
11 4 (0.16%) GIS
11 4 (0.16%) SQL Server Integration Services
12 3 (0.12%) Big Data
12 3 (0.12%) Data Lake
12 3 (0.12%) EDRMS
12 3 (0.12%) RDBMS
13 2 (0.080%) BusinessObjects
Development Applications
1 65 (2.59%) JIRA
2 14 (0.56%) Eclipse
3 12 (0.48%) Bitbucket
3 12 (0.48%) Jenkins
4 10 (0.40%) Git
5 9 (0.36%) Visual Studio
6 8 (0.32%) IBM UrbanCode
7 4 (0.16%) GitLab
8 3 (0.12%) MSI
8 3 (0.12%) Octopus Deploy
8 3 (0.12%) TeamCity
9 2 (0.080%) HP UFT
9 2 (0.080%) Hudson
9 2 (0.080%) IntelliJ
9 2 (0.080%) JMeter
9 2 (0.080%) LoadRunner
9 2 (0.080%) MSTest
9 2 (0.080%) Selenium
9 2 (0.080%) Team Foundation Server
10 1 (0.040%) Gradle
General
1 747 (29.76%) Social Skills
2 274 (10.92%) Finance
3 197 (7.85%) Analytical Skills
4 138 (5.50%) Telecoms
5 120 (4.78%) Organisational Skills
6 108 (4.30%) Manufacturing
7 89 (3.55%) Law
8 54 (2.15%) Documentation Skills
9 52 (2.07%) Retail
10 45 (1.79%) Inclusion and Diversity
11 41 (1.63%) Banking
12 40 (1.59%) Automotive
13 39 (1.55%) Legal
14 32 (1.27%) Pharmaceutical
15 31 (1.24%) Public Sector
16 28 (1.12%) Military
17 27 (1.08%) Marketing
18 22 (0.88%) Games
19 21 (0.84%) Electronics
20 16 (0.64%) Back Office
Libraries, Frameworks & Software Standards
1 57 (2.27%) .NET
2 46 (1.83%) REST
3 44 (1.75%) Web Services
4 38 (1.51%) SOAP
5 36 (1.43%) CSS
6 34 (1.35%) HTML
7 20 (0.80%) XML
8 13 (0.52%) Ajax
8 13 (0.52%) AngularJS
8 13 (0.52%) JDBC
8 13 (0.52%) ODBC
8 13 (0.52%) XHTML
9 10 (0.40%) .NET Framework
9 10 (0.40%) JSON
10 9 (0.36%) ASP.NET
10 9 (0.36%) LAPP Stack
10 9 (0.36%) LDAP
11 7 (0.28%) 802.1X
11 7 (0.28%) React
11 7 (0.28%) XSLT
Miscellaneous
1 214 (8.53%) Driving Licence
2 79 (3.15%) Self-Motivation
3 62 (2.47%) Onboarding
4 55 (2.19%) Replication
5 50 (1.99%) Management Information System
6 49 (1.95%) Clustering
6 49 (1.95%) Data Centre
7 42 (1.67%) Video Conferencing
8 36 (1.43%) Smartphone
9 32 (1.27%) Enterprise Storage
9 32 (1.27%) EPoS
9 32 (1.27%) Fat Client
9 32 (1.27%) Thin Client
10 25 (1.00%) CCTV
10 25 (1.00%) Enterprise Software
11 24 (0.96%) Public Cloud
12 19 (0.76%) Client/Server
12 19 (0.76%) iPhone
13 18 (0.72%) iPad
14 17 (0.68%) Foreign Exchange (FX)
Operating Systems
1 1,302 (51.87%) Windows
2 586 (23.35%) Windows Server
3 391 (15.58%) Windows 10
4 244 (9.72%) Linux
5 132 (5.26%) Mac OS
6 125 (4.98%) Windows Server 2012
7 87 (3.47%) Windows Server 2016
8 79 (3.15%) Windows 7
9 77 (3.07%) Windows Server 2019
10 71 (2.83%) Android
11 64 (2.55%) Apple iOS
12 40 (1.59%) Windows Server 2008
13 39 (1.55%) Unix
14 31 (1.24%) AIX
14 31 (1.24%) Mac OS X
15 19 (0.76%) CentOS
16 18 (0.72%) Windows 8
17 14 (0.56%) Ubuntu
18 11 (0.44%) VMS
19 7 (0.28%) Debian
Processes & Methodologies
1 500 (19.92%) Customer Service
2 498 (19.84%) Problem-Solving
3 384 (15.30%) ITIL
4 186 (7.41%) Infrastructure Engineering
5 100 (3.98%) Cybersecurity
6 95 (3.78%) Service Delivery
7 90 (3.59%) Continuous Improvement
8 89 (3.55%) Service Management
9 84 (3.35%) Computer Science
9 84 (3.35%) Customer Requirements
10 79 (3.15%) Incident Management
11 76 (3.03%) Time Management
12 75 (2.99%) Agile
13 74 (2.95%) Customer Experience
14 71 (2.83%) Mentoring
15 61 (2.43%) Migration
16 59 (2.35%) Asset Management
17 58 (2.31%) Change Management
17 58 (2.31%) ITSM
17 58 (2.31%) Mobile Device Management
Programming Languages
1 308 (12.27%) SQL
2 161 (6.41%) PowerShell
3 70 (2.79%) C#
4 63 (2.51%) Python
5 61 (2.43%) Java
6 35 (1.39%) VB
7 32 (1.27%) Bash
8 31 (1.24%) JavaScript
9 26 (1.04%) C++
10 25 (1.00%) C
11 23 (0.92%) T-SQL
12 14 (0.56%) Perl
13 13 (0.52%) ActionScript
14 12 (0.48%) PL/SQL
15 8 (0.32%) Groovy
15 8 (0.32%) PHP
16 7 (0.28%) XPath
17 5 (0.20%) VBA
18 4 (0.16%) Shell Script
18 4 (0.16%) VBScript
Qualifications
1 330 (13.15%) Degree
2 175 (6.97%) Microsoft Certification
3 164 (6.53%) Security Cleared
4 88 (3.51%) SC Cleared
5 74 (2.95%) DBS Check
6 71 (2.83%) Cisco Certification
7 68 (2.71%) CCNA
8 55 (2.19%) Computer Science Degree
9 51 (2.03%) ITIL Certification
10 48 (1.91%) MCP
11 44 (1.75%) A+ Certification
11 44 (1.75%) Azure Certification
12 41 (1.63%) DV Cleared
13 37 (1.47%) Network+ Certification
14 35 (1.39%) MCSE
15 34 (1.35%) HNC
15 34 (1.35%) ITIL Foundation Certificate
16 29 (1.16%) Master's Degree
17 22 (0.88%) MBA
18 20 (0.80%) HND
Quality Assurance & Compliance
1 195 (7.77%) SLA
2 52 (2.07%) GDPR
3 19 (0.76%) Cyber Essentials
4 16 (0.64%) PCI DSS
5 14 (0.56%) ISO/IEC 27001
6 7 (0.28%) QA
7 4 (0.16%) Accessibility
8 3 (0.12%) ISO 9001
9 2 (0.080%) ISO 14001
9 2 (0.080%) NIST
10 1 (0.040%) Cyber Essentials PLUS
10 1 (0.040%) GxP
System Software
1 967 (38.53%) Active Directory
2 313 (12.47%) VMware Infrastructure
3 308 (12.27%) Hyper-V
4 81 (3.23%) VMware ESXi
5 50 (1.99%) vSphere
6 40 (1.59%) XenApp
7 28 (1.12%) Virtual Desktop
8 25 (1.00%) XenDesktop
9 22 (0.88%) Virtual Machines
10 18 (0.72%) Firmware
11 16 (0.64%) Terminal Services
12 14 (0.56%) KVM
13 12 (0.48%) Docker
13 12 (0.48%) OpenSSH
14 8 (0.32%) VMware Workstation
15 7 (0.28%) NFS
16 6 (0.24%) Virtual Servers
16 6 (0.24%) VMware NSX
17 4 (0.16%) Citrix Hypervisor
18 2 (0.080%) GPFS
Systems Management
1 289 (11.51%) Microsoft Intune
2 164 (6.53%) SCCM
3 32 (1.27%) Jamf Pro
3 32 (1.27%) vCenter Server
4 19 (0.76%) Backup Exec
4 19 (0.76%) NetBackup
5 15 (0.60%) Cisco CUCM
6 14 (0.56%) Terraform
7 13 (0.52%) ServiceCenter
7 13 (0.52%) WMI
8 12 (0.48%) IBM BigFix
8 12 (0.48%) PowerCLI
9 11 (0.44%) Ansible
9 11 (0.44%) Autotask
10 10 (0.40%) Failover Clustering
11 9 (0.36%) Kubernetes
11 9 (0.36%) Progress Chef
11 9 (0.36%) SCOM
12 8 (0.32%) Microsoft Data Protection Manager
12 8 (0.32%) SCDPM
Vendors
1 1,100 (43.82%) Microsoft
2 444 (17.69%) VMware
3 213 (8.49%) Cisco
4 197 (7.85%) Citrix
5 132 (5.26%) Apple
6 115 (4.58%) Veeam
7 101 (4.02%) HP
8 76 (3.03%) Dell
9 71 (2.83%) Google
10 66 (2.63%) Sophos
11 65 (2.59%) Oracle
12 48 (1.91%) Meraki
13 43 (1.71%) IBM
14 41 (1.63%) ServiceNow
15 33 (1.31%) Fortinet
16 32 (1.27%) Draytek
16 32 (1.27%) Palo Alto
17 30 (1.20%) ConnectWise
18 26 (1.04%) Aruba
18 26 (1.04%) SolarWinds