If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital SupportTechnician Apprentice position. Together, let's build a future fueled by … technology and endless possibilities. Role Key Responsibilities: Provide first-line technical support to staff and students, addressing issues related to hardware, software, and digital services. Assist with the maintenance and troubleshooting of IT systems, networks, and digital platforms. Install and configure new hardware and software as required. Ensure that … all IT equipment and systems are running efficiently and securely. Assist with the management of user accounts, permissions, and security settings. Support digital learning tools, including Learning Management Systems (LMS), video conferencing platforms, and collaborative tools. Provide training and guidance to end-users on how to use various IT More ❯
P3 Computer Services Ltd in Burnley are recruiting for an Apprentice Digital Support Technician. The successful candidate will work towards completing a Level 3 Digital SupportTechnician apprenticeship over the duration of 18 months. Role Dealing with customers face to face at P3 over the phone and … onsite Performing builds, repairs, and remote technical support Opportunity to learn about desk support and IT security Training Level 3 Digital SupportTechnician Functional skills Work based learning Progression onto full time employment. Apprenticeship Standard Digital supporttechnician (level 3) Training Provider NORTH LANCS. More ❯
Support our clients to use our data solutions effectively and resolve issues quickly and professionally. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree … will not be eligible. You will also need to commit to completing a Level 3 Digital SupportTechnician Apprenticeship.Overview At Ometis we provide end to end data services to help our customers unlock the power of their data. We see ourselves as friendly and we're looking for … so all that we ask is that you have the motivation and the raw material to excel, we'll provide the technical training and support you through the apprenticeship as you take the first steps in your tech career. We're proud to be the UK's largest dedicated More ❯
National Grid House Warwick Technology Park, Gallows Hill, Warwick, England
National Gas
career with hands-on experience and top-notch training? Maybe you’re interested in the digital side of business operations, or how IT systems support organisations? As a Digital SupportTechnician Apprentice, you’ll play a key role in keeping our finance systems running smoothly while gaining … a qualification and hands-on experience with essential tools and technologies. You’ll become a Registered IT Technician (RITTech), an industry recognised standard within the digital space. You'll join a small team inside our Finance department who specialise in three business-critical systems: Coupa (procurement), Concur (expenses), and … ServiceNow (IT support). You'll spend around 50–60% of your time learning the Coupa platform in depth, while gradually becoming an all-rounder across the other tools. This is a great opportunity if you're curious about how software systems work in the real world and want More ❯
As an Operations Digital SupportTechnician apprentice, you’ll be learning how to provide top class ICT support, all whilst demonstrating awesome customer service to colleagues who use the ICT systems and services here at Beyond Housing. Role This is a great opportunity to experience a variety … you’ll be getting involved in all sorts of tasks such as: Responding to ICT incidents, problems and service requests Taking calls, logging ICT support requests and providing resolutions Carrying out day-to-day maintenance of our core systems Developing appropriate guidance notes and user manuals Assisting with digital … digital experience in this team, and they will have your back every step of the way. Training You will complete a Level 3 Digital SupportTechnician Apprenticeship standard which includes an end point assessment. Training schedule has yet to be agreed. Details will be made available at a More ❯
ENTERPRIZE HOUSE, GUINNESS ROAD, TRAFFORD PARK, MANCHESTER, England
EURO DIGITAL SYSTEMS LTD
a fast-paced digital environment? Euro Digital Systems is offering an exciting opportunity for an ambitious individual to join our team as a Digital SupportTechnician Apprentice. Role Taking service calls from customers Allocating service calls to field technicians Contacting customers to take meter readings Arranging return visits … with customers Basic call planning Training Digital SupportTechnician Level 3 (A level) Apprenticeship Standard The successful candidate may be offered full-time employment Apprenticeship Standard Digital supporttechnician (level 3) Training Provider NOWSKILLS LIMITED Working Week Monday - Friday, 9.00am - 5.00pm. Expected Duration 1 Year More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Randstad Inhouse Services
Digital Customer SupportTechnician Apprentice Do you have a passion for IT and helping others? Are you ready to turn your passion into a career? Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is … to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role As a Junior Customer Support Executive Apprentice , you will join a dynamic and supportive team, being the first line of support when a customer has a question. Your … initial chat to diagnosing problems and providing updates throughout the process Escalating complex issues to senior team members (product specialists) and developers by logging support tickets Creating accurate instant set-ups via live chat, sharing articles and creating snippets Enhancing our support centres by identifying when articles need More ❯
analysis and ability to think on your feet. You will coordinate fire from artillery guns or a Multiple Launch Rocket System. Role Provide technical support to Royal Artillery units through a range of communication channels Manage your time, prioritising digital support workflow to meet critical milestones Apply relevant … appropriate escalation procedures Undertake basic data analysis utilising appropriate digital technologies Maintain security of data by applying the appropriate policies and complying with legislation Support continuous improvement activity within the organisation Resolve digital issues using the appropriate tools and technologies Collaborate with stakeholders to manage expectations, escalating as appropriate … a car and trailer, and do a cross-country driving course. You also learn to use Army communication systems Step 3: Level 3 Digital SupportTechnician will be a secondary or progression apprenticeship for RA signallers Learners will be in the Field Army and learning will be linked More ❯
Hanley Payments Ltd, The Grange, Grange Road, Malvern, England
HANLEY PAYMENTS LIMITED
inside and out Educate customers on the flexibility and capabilities of the software so customers are encouraged to continue using the services Training Digital SupportTechnician Level 3 Apprenticeship Standard: The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM. This is a work-based … of the qualification. These block weeks will take place virtually in on line classrooms. You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body. This is a Level 3 qualification. Knowledge modules … Technologies Data Management and Information Systems Security Applications Technicians (or) Service Technicians Opportunity to progress further within an established tech company. Apprenticeship Standard Digital supporttechnician (level 3) Training Provider THE DEVELOPMENT MANAGER LTD Working Week Monday - Friday, shifts to be confirmed. Expected Duration 1 Year 6 Months More ❯
52-56 OXSTALLS WAY, LONGLEVENS, GLOUCESTER, England
MICROCORE LTD
Apprentice ICT Supporttechnician, enjoys working for a small IT team. To provide technical support, maintain IT systems and networks, and help with assisting users with hardware and software problems. Good basic knowledge of Windows/MAC, MSOffice and basic networking. Role Your duties will include: Answering … 1st line support calls by telephone, you must be clear and articulate Monitoring of Customer systems and Cloud based Services IT recycling – Hands on disassembly of IT equipment ready for recycling New Computer systems build and preparation IT workshop repairs Training Information Communications Technician Apprenticeship Standard Level … Training will be delivered both in College and in the workplace Potential position upon completion of the apprenticeship Apprenticeship Standard Information communications technician (level 3) Training Provider GLOUCESTERSHIRE COLLEGE Working Week Monday - Friday (Hours to be confirmed) Expected Duration 2 Years Positions Available 1 Closing Date Friday, 20th June More ❯
As part of your apprenticeship, you will support the IT team, assisting with the availability, security, and performance of our IT systems. This role provides hands-on experience in technical support, infrastructure maintenance, and service improvements, helping to build a strong foundation in IT. Role Provide first-line … technical support to users, diagnosing and resolving hardware, software, and network issues. Assist in the installation, configuration, and maintenance of IT systems, including desktops, laptops, printers, and mobile devices. Help manage user accounts, permissions, and IT security settings across company systems. Respond to service requests and IT support … as respond to out-of-hours IT emergency calls. The role involves working with sensitive data, requiring strict adherence to confidentiality and security protocols. Support IT teams in maintaining system documentation, inventories, and asset management. Training Training will take place at college and work. There will be one day More ❯
We are looking for a motivated and enthusiastic Apprentice IT SupportTechnician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line … technical support to staff for hardware, software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in … the helpdesk system Support the rollout of new applications and system Escalate complex issues to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training Training to be provided: Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training More ❯
We are looking for a motivated and enthusiastic Apprentice IT SupportTechnician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line … technical support to staff for hardware, software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in … the helpdesk system Support the rollout of new applications and system Escalate complex issues to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours More ❯
Queens House, 34 Wellington Street, Leeds, England
VELOCITY IT ACADEMY LIMITED
We are looking for a motivated and enthusiastic Apprentice IT SupportTechnician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line … technical support to staff for hardware, software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in … the helpdesk system Support the rollout of new applications and system Escalate complex issues to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours More ❯
Biggin Hill Primary School Biggin Avenue, Hull, England
HORIZON ACADEMY TRUST
We are looking for a highly motivated and enthusiastic individual to join our ICT team as an ICT SupportTechnician and undertake a Level 4 Network Engineer Apprenticeship. This role offers a unique opportunity to gain hands-on experience in a dynamic educational environment whilst developing advanced skills … in network engineering. Role Provides 1st, 2nd and 3rd line support to staff by way of advice and making direct, operational changes to ICT systems whilst delivering value to ensure the Service delivery is of a high and professional quality for all users Support systems and implementation involving … to protect hardware, data and confidential information in a segmented and flexible manner Training Network Engineer Level 4 Apprenticeship Standard Network Engineer School IT Technician Apprenticeship Standard Network engineer (level 4) Training Provider VQ SOLUTIONS LTD Working Week Monday - Thursday, 8.30am - 4.30pm and Friday, 8.30am - 4.00pm Expected Duration More ❯
Role As an IT Apprentice, you will be required to undertake the following responsibilities as part of your day-to-day activities: First-line support: Provide first-line technical support to employees, resolving hardware and software issues Log and manage support tickets using a helpdesk system Assist … mobile devices Systems Administration: Assist with the maintenance and monitoring of IT systems and networks Perform routine audits through system checks and backups Network Support: Assist with basic network troubleshooting and maintenance Learn about network protocols and technologies Help to ensure network security and stability Data Management Assist with … programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2 During More ❯
in a supportive environment to develop the behaviours, knowledge and professional skills required to succeed in a busy IT department. Role Providing first line support to all users in line with the helpdesk procedures and priorities to ensure appropriate service levels are maintained and issues resolved satisfactorily Supporting, maintaining … infrastructure including switches, cabling and wireless network equipment To keep abreast of technological developments and encourage the use of IT at all levels To support staff and students with the set-up and preparation of IT equipment around the school To support staff and students with the use … of IT including online support and assisting with inset training where appropriate To be aware of the school’s health and safety policy and to assist in carrying out the responsibilities detailed therein Maintain stocks of spare parts and consumable items To meet all learning commitments of the apprenticeship More ❯
Crp Subsea Limited Stanley Way Stanley Industrial Estate, Skelmersdale, England
CRP SUBSEA LIMITED
CRP Subsea are looking for an IT apprentice to help support the current IT systems in their Skelmersdale facility. The successful candidate will take a hands-on role in dealing with a variety of hardware, software, networking and telephony issues. Role Supporting the business with any IT issues/… required Supporting the wider team with their commitment to cybersecurity Configuration and deployment of secured mobile devices Learning PowerShell and creating scripts for regular support requests Training During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace … assessment/training and online learning, working towards completing the Information Communication Technician standard. The training covers the core occupational duties. https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2 During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom
Baltic Apprenticeships
provider of innovative telecommunications solutions, is excited to offer an incredible opportunity for a highly motivated individual to join our team as an IT Support Apprentice. Based at our vibrant Darlington office, this apprenticeship is perfect for someone passionate about technology and dedicated to providing exceptional support. You'll … make a real impact from day one, we want to hear from you! A Typical Day in the Job: Working in a first line support role supporting the end user with It issues. Working on IT issues, connectivity issues networking isses. Everything will be logging in the internal CRM … will be responsible for resetting password, data back ups, firewalls. Setting up new users, deleting old users. Working on Wireshark and command prompt to support with trouble shooting. Remote access through Any desk Working on PowerShell and scripts Salary, Hours & Benefits: £17,500 per annum Monday - Friday 9am-5pm More ❯
OLYMPUS HOUSE, STEPHENSONS WAY, WYVERN BUSINESS PARK, CHADDESDEN, England
P DUCKER SYSTEMS LTD
where individuals are supported to excel in their area of expertise Role You are a team player who will be working within our system support department who are responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems as well as providing 24-hour … to earn a wage, gain valuable work experience and industry specific competence You will be expected to work towards the MOET Level 3, with support from your employer and the Chesterfield College Group There is plenty of room for growth and progression which is proven by most of the … management team beginning their career with us as students Apprenticeship Standard Maintenance and operations engineering technician (level 3) Training Provider TRAINING SERVICES 2000 LTD Working Week Monday - Friday (hours tbc) Expected Duration 3 Years Positions Available 1 Closing Date Monday, 30th June 2025 Start Date Monday, 1st September More ❯