15 of 15 Apprenticeship Support Technician Jobs in England

looking for an Apprentice support technician to help the company grow and help deliver a fantastic overall experience to customers, by delivering an excellent professional level of support and customer service both on the phone and when customers are experiencing problems. Role You will be learning … give technical support to customers and helping with all queries, to be taking the calls, logging the issues and emailing the customers back with updates and many other tasks. You will receive support and training from work colleagues and apprenticeship but will also be supported and encouraged ...

This apprenticeship would suit anyone looking for a career in IT Digital Support, whether you’re a school-leaver or looking for a career change. You’ll be part of the IT Customer Experience/Helpdesk Team who are responsible for supporting and improving a wide range of critical … continuous improvement, helping services make better use of technology, data and insight to deliver high-quality outcomes for the community. As a Digital Support Technician Apprentice you will be responsible for: Supporting the resolution of incidents and requests in line with the agreed incident management and request fulfilment ...

saves time, work and headaches for out-of-school clubs, with online bookings, live registers, automated invoicing. This apprenticeship involves providing technical and administrative support across data management and digital systems. Role Working closely with the Customer Success & Support Manager, you’ll help customers get the most from … software and products while developing experience across customer support, customer success, software troubleshooting, AI, testing and training. This isn’t a traditional customer service role. You’ll develop an in-depth understanding of our software and, as your knowledge grows, take increasing ownership of customer queries, system investigations ...

Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation … systems. Role Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation ...

leading national tractor parts company with a strong history of developing apprentices. The role involves providing comprehensive customer service, administrative and operational support across the business, whilst directing more complex technical matters to the appropriate department for investigation. Role Role Overview This apprentice will act as the first point … incoming customer calls and enquiries, ensuring they are handled professionally, efficiently and accurately. The role involves providing comprehensive customer service, administrative and operational support across the business, resolving enquiries wherever possible and directing more complex or technical matters to the appropriate department for investigation. The apprentice is responsible ...

leading national tractor parts company with a strong history of developing apprentices. The role involves providing comprehensive customer service, administrative and operational support across the business, whilst directing more complex technical matters to the appropriate department for investigation. Role Role Overview This apprentice will act as the first point … incoming customer calls and enquiries, ensuring they are handled professionally, efficiently and accurately. The role involves providing comprehensive customer service, administrative and operational support across the business, resolving enquiries wherever possible and directing more complex or technical matters to the appropriate department for investigation. The apprentice is responsible ...

will also provide digital application support to customers, investigate and resolve application issues, communicate clearly with users, support go-live activities and contribute to continuous improvement. You will learn to recognise when issues are outside your level of competence or authority and escalate them appropriately. Role Development … Application Support: Design, create and implement new features within the QX system, under appropriate supervision and in line with agreed requirements Support internally developed applications and investigate incoming errors, ensuring issues are progressed and resolved within agreed customer Service Level Agreements (SLAs) where appropriate Monitor and manage error ...

Support Technician Apprentice will work as part of HALO’s ICT team, providing first and second-line technical support to staff across the UK and more than 30 overseas programmes. Based at HALO’s London office, you will help maintain and support Microsoft 365 services, user … technical needs. Triage and manage IT requests submitted to the IT Service Desk. Setup and image devices (laptops, mobiles etc). Day to day support of management for the HALO Trust’s Microsoft 365 estate. Support the IT Support Services Manager with purchasing and managing of software ...

passionate about technology and enjoy helping people solve problems? Euro Digital Systems is looking for a Digital Support Technician Apprentice to join their team and develop valuable IT skills while gaining hands-on experience in a real working environment. Role Set up and configure new printers/photocopiers … with an apprenticeship. Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Apprenticeship Standard Digital support technician (level 3) Training Provider NOWSKILLS LIMITED Working Week Monday to Friday, full-time position. Exact shifts to be confirmed. Expected Duration ...

purpose of this role is to deliver excellent IT support and value to the business. You will assist with IT projects and respond to technical queries received by telephone and email, resolving them where possible or escalating them to the appropriate member of the technical team. Role Provide technical … support to internal users, either onsite, by telephone or by email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with user issues Respond to enquiries from ...

Start your career in software support with noyantis. You’ll learn to support users of our installed and cloud software, resolve customer queries, test software updates, assist with training. Gain valuable IT skills, a recognised apprenticeship qualification and the opportunity to build a long-term career … growing software business. Role Providing first-line support to software users via telephone, email and remote screenshare Assisting customers with software queries and troubleshooting issues Logging and tracking support requests Testing new software features and updates Assisting with customer on boarding and training activities Maintaining customer records ...

This is an exciting opportunity with Lancashire's leading Microsoft-focused Managed Service Providers. As an Apprentice IT Support Technician, you will work alongside experienced engineers supporting businesses across a wide range of technologies including Microsoft 365, Azure, Windows, networking, cybersecurity and cloud services. Role Provide first-line … technical support to clients via telephone, email and remote support tools. Log, update and manage support tickets within the service desk system. Diagnose and resolve straightforward hardware, software and Microsoft 365 issues. Escalate more complex issues to senior engineers, providing clear and accurate information. Assist with ...

opportunity to begin a career within the IT team of a law firm. Working alongside experienced IT professionals, you will provide first-line technical support, assist colleagues with hardware, software and Microsoft 365 issues, and help maintain a secure and efficient technology environment. Role This apprenticeship offers an excellent … opportunity to begin a career within the IT team of a law firm. Working alongside experienced IT professionals, you will provide first-line technical support, assist colleagues with hardware, software and Microsoft 365 issues, and help maintain a secure and efficient technology environment. You will develop practical skills ...

enthusiastic apprentice for the newly created MSD IT reactive team, providing IT services across the University of Oxford’s medical departments. Develop practical IT support skills while delivering first-line support to NDM staff, students and visitors across Oxford buildings and units. Role Act as an initial point … contact for routine IT service tickets and queries relating to computer hardware, software, AV services and online platforms, with support from experienced colleagues. Respond to IT incidents, tickets and queries in a helpful and timely manner; resolve straightforward problems using documented procedures and training, and escalate issues that ...

smoothly. What will you be doing? As an IT Apprentice, you will be involved in a variety of tasks, including: Providing first-line IT support to colleagues, both in person and remotely. Assisting with the setup, installation and maintenance of computers, laptops, printers and other IT equipment. Troubleshooting hardware … programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician qualification. The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2 This is a permanent position. ...