9 of 9 Apprenticeship Support Technician Jobs in England

client in Nottingham, are looking for an IT Support Apprentice. We are looking for a confident individual who wants to develop their career within the IT sector. You will be completing your Level 3 IT apprenticeship with Remit Training. Role Overall, your main duties will include: Providing 1st Line … Support to the Point Four customer base Providing support to achieve incident and problem resolutions or escalation Meet deadlines with frequent changing workloads Identify and recommend improvements to processes in order to further streamline the support function Maintain contact with customers via the phone, email and remote ...

class engineering services and nuclear organisation with over 80 years of design, engineering and project management expertise. We are looking for a Digital & AI Support Technician Apprentice to be a part of the future of design and engineering. Role Our apprenticeships are designed to give you an insight … building key client relationships You’ll get to understand and learn digital skills, to help us harness technology in new ways Your mentors will support you as you study towards nationally recognised qualifications and accreditation You’ll have dedicated time to spend at college or university to focus ...

Apprenticeship role - split 80/20 between employment with the employer, and learning - gaining qualifications with Solveway Apprenticeships! Role Provide first and second line support to all school staff in line with the IT SLA Monitor and respond to issues via the IT Helpdesk and escalate when needed Support … equipment to ensure reliable operation for teaching and learning Manage and maintain the school’s asset register, tagging new equipment and monitoring stock requirements Support teaching and learning technology, digital signage, and laptop booking/setup processes Training 15 - 18 Months (15 months on programme learning + 3 month ...

Canny Clever Ltd are looking for a hardworking and enthusiastic Information Communications Support Technician apprentice to join their team. The successful individual will be fully supported within the workplace and will work towards completing the ICT Level 2 Standard. Role Deal face to face with customers … scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Information Communication ...

optimisation of Amazon Connect contact centre solutions. Assist in creating and maintaining dashboards and reports to monitor system performance and customer experience metrics. Support the continuous improvement of digital channels and AI-powered functionalities within Amazon Connect; this includes building flows, dialogues, and interactions that meet customer needs … keep digital process documents up to date, such as step-by-step guides or change logs. Training We are looking for a motivated Digital Support Apprentice to join our Service Improvement team within the Customer Experience Directorate. This is an exciting opportunity to gain hands-on experience with contact ...

Role As an IT Apprentice, you will be required to undertake the following responsibilities as part of your day-to-day activities: First-line support: Provide first-line technical support to employees, resolving hardware and software issues Log and manage support tickets using a helpdesk system Assist … mobile devices Systems Administration: Assist with the maintenance and monitoring of IT systems and networks Perform routine audits through system checks and backups Network Support: Assist with basic network troubleshooting and maintenance Learn about network protocols and technologies Help to ensure network security and stability Data Management Assist with ...

provide first-line technical support to staff and students across the college, ensuring the smooth operation of IT systems and services. This role is essential in maintaining a high standard of customer service and resolving IT issues efficiently to support teaching, learning, and administrative functions. Role … first point of contact for all IT-related queries via phone, email, in-person and through the Service desk Log, track, and resolve support tickets using the college’s helpdesk system Troubleshoot and resolve basic hardware, software, and network issues Set up and maintain user accounts, passwords, and permissions ...

partnering with Kingfisher Windows, a company that specialises in designing, manufacturing, and installing high-performance windows and doors, to employ an Apprentice IT Support Technician. Role The aim of this role, once you are qualified is to be the go-to person for maintaining, optimising and supporting Kingfisher Windows … compliant. Over the period of your apprenticeship, you will start to learn how to undertake the following tasks: Provide day-to-day IT Support for staff across multiple departments, managing and prioritising workload effectively Maintain and optimise business-critical applications including Window Designer and LogiKal (Training will be provided ...

tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in IT support, Networking and Hardware. Role Some of the key day to day responsibilities are: You should be able to demonstrate a natural ability … evidence this as an IT hobbyist. This, as an example, might building custom PCs Learning and becoming proficient in Support Desk I.T Systems - this will be achieved by working in the IT support triage environment Whilst the helpdesk can be a pressured environment, you will benefit by being ...