Support Technician Jobs in England

Support Technician
UK > England

The median Support Technician salary in England is £30,500 per year, according to job vacancies posted during the 6 months leading to 9 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 May 2025
Same period 2024 Same period 2023
Rank 411 285 562
Rank change year-on-year -126 +277 +215
Permanent jobs requiring a Support Technician 283 827 413
As % of all permanent jobs advertised in England 0.59% 0.96% 0.46%
As % of the Job Titles category 0.65% 1.02% 0.50%
Number of salaries quoted 147 714 253
10th Percentile £26,250 £21,250 £22,500
25th Percentile £28,500 £24,000 £24,750
Median annual salary (50th Percentile) £30,500 £27,000 £29,000
Median % change year-on-year +12.96% -6.90% +13.73%
75th Percentile £36,250 £30,000 £32,250
90th Percentile £40,000 £33,750 £36,500
UK median annual salary £30,500 £27,000 £29,000
% change year-on-year +12.96% -6.90% +13.73%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 43,417 81,048 82,564
% of permanent jobs with a recognized job title 90.53% 94.49% 91.47%
Number of salaries quoted 24,595 60,528 52,373
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,500 £82,500
90th Percentile £97,500 £91,000 £100,000
UK median annual salary £57,500 £52,500 £60,000
% change year-on-year +9.52% -12.50% -

Support Technician
Job Vacancy Trend in England

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Technician in England

Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Technician in England.

Salary trend for Support Technician in England

Support Technician
Salary Histogram in England

Salary distribution for jobs citing Support Technician in England over the 6 months to 9 May 2025.

Salary histogram for Support Technician in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the England region over the 6 months to 9 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -23 88 £32,500 +20.37% 29
South West +138 71 £30,000 +9.09% 11
East of England -66 39 £35,000 +32.08% 10
North of England -91 33 £29,500 +7.27% 36
London +100 28 £40,000 +33.33% 23
Yorkshire -1 28 £30,000 +13.21% 18
Midlands -59 24 £28,500 +9.62% 16
East Midlands -19 17 £27,500 +10.00% 9
West Midlands +3 7 £28,500 +8.57% 6
North West -60 5 £26,500 -5.36% 14
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 9 May 2025, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Technician in the job title.

1 180 (63.60%) Customer Service
2 116 (40.99%) Social Skills
3 106 (37.46%) Windows
4 100 (35.34%) Problem-Solving
5 99 (34.98%) Manufacturing
6 98 (34.63%) Customer Experience
7 94 (33.22%) Microsoft
8 92 (32.51%) Service Delivery
9 91 (32.16%) NVQ Level 4
9 91 (32.16%) Technical Analysis
9 91 (32.16%) Coaching
10 85 (30.04%) Active Directory
11 82 (28.98%) Microsoft 365
12 59 (20.85%) Windows Server
13 44 (15.55%) Microsoft Exchange
14 43 (15.19%) Azure
15 33 (11.66%) VMware
16 32 (11.31%) ITIL
16 32 (11.31%) Microsoft Office
17 29 (10.25%) SLA
18 27 (9.54%) VMware Infrastructure
19 26 (9.19%) Firewall
20 23 (8.13%) DNS
20 23 (8.13%) Microsoft Intune
21 21 (7.42%) Analytical Skills
21 21 (7.42%) Cybersecurity
21 21 (7.42%) Windows 10
21 21 (7.42%) SharePoint
21 21 (7.42%) Finance
22 20 (7.07%) Mac OS

Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (15.55%) Microsoft Exchange
2 21 (7.42%) SharePoint
3 5 (1.77%) Exchange Server 2013
4 1 (0.35%) Exchange Server 2003
4 1 (0.35%) Exchange Server 2007
4 1 (0.35%) Exchange Server 2010
Applications
1 32 (11.31%) Microsoft Office
2 11 (3.89%) Microsoft Excel
Business Applications
1 4 (1.41%) NetSuite
Cloud Services
1 82 (28.98%) Microsoft 365
2 43 (15.19%) Azure
3 20 (7.07%) Entra ID
4 12 (4.24%) OneDrive
5 8 (2.83%) AWS
6 3 (1.06%) Google Workspace
7 1 (0.35%) SaaS
Communications & Networking
1 26 (9.19%) Firewall
2 23 (8.13%) DNS
3 19 (6.71%) TCP/IP
4 18 (6.36%) DHCP
5 11 (3.89%) LAN
6 10 (3.53%) VLAN
7 9 (3.18%) Wireless
8 8 (2.83%) VPN
9 7 (2.47%) Wi-Fi
10 6 (2.12%) VoIP
10 6 (2.12%) WAN
11 5 (1.77%) PBX
11 5 (1.77%) RTP
11 5 (1.77%) Softphone
12 4 (1.41%) ADSL
12 4 (1.41%) IP Telephony
12 4 (1.41%) SAN
13 3 (1.06%) 3G
13 3 (1.06%) 4G
13 3 (1.06%) Remote Desktop
Database & Business Intelligence
1 4 (1.41%) Amazon RDS
Development Applications
1 1 (0.35%) JIRA
1 1 (0.35%) Visual Studio
General
1 116 (40.99%) Social Skills
2 99 (34.98%) Manufacturing
3 21 (7.42%) Analytical Skills
3 21 (7.42%) Finance
4 19 (6.71%) Retail
5 18 (6.36%) Legal
6 10 (3.53%) Local Government
7 8 (2.83%) Back Office
8 6 (2.12%) Law
8 6 (2.12%) Telecoms
9 5 (1.77%) Marketing
10 4 (1.41%) Multimedia
11 2 (0.71%) Inclusion and Diversity
12 1 (0.35%) German Language
12 1 (0.35%) Organisational Skills
Libraries, Frameworks & Software Standards
1 5 (1.77%) CSS
1 5 (1.77%) HTML
2 1 (0.35%) FreeSWITCH
2 1 (0.35%) Node.js
Miscellaneous
1 20 (7.07%) Driving Licence
2 14 (4.95%) Onboarding
3 4 (1.41%) Management Information System
3 4 (1.41%) Replication
4 3 (1.06%) Digital Signage
5 2 (0.71%) Operational Technology
5 2 (0.71%) Self-Motivation
6 1 (0.35%) CCTV
6 1 (0.35%) Data Centre
6 1 (0.35%) EPoS
6 1 (0.35%) iPad
6 1 (0.35%) SCADA
6 1 (0.35%) Smartphone
6 1 (0.35%) Video Conferencing
Operating Systems
1 106 (37.46%) Windows
2 59 (20.85%) Windows Server
3 21 (7.42%) Windows 10
4 20 (7.07%) Mac OS
5 16 (5.65%) Android
6 11 (3.89%) Linux
7 7 (2.47%) Windows 7
8 4 (1.41%) Apple iOS
8 4 (1.41%) Mac OS X
9 2 (0.71%) Windows Server 2019
10 1 (0.35%) OpenBSD
10 1 (0.35%) Windows Mobile
10 1 (0.35%) Windows Server 2016
10 1 (0.35%) Windows Vista
10 1 (0.35%) Windows XP
Processes & Methodologies
1 180 (63.60%) Customer Service
2 100 (35.34%) Problem-Solving
3 98 (34.63%) Customer Experience
4 92 (32.51%) Service Delivery
5 91 (32.16%) Coaching
5 91 (32.16%) Technical Analysis
6 32 (11.31%) ITIL
7 21 (7.42%) Cybersecurity
8 13 (4.59%) Inventory Management
8 13 (4.59%) Migration
8 13 (4.59%) Time Management
9 12 (4.24%) Collaborative Working
10 11 (3.89%) ERP
10 11 (3.89%) Mobile Device Management
10 11 (3.89%) Service Management
11 10 (3.53%) Validation
12 8 (2.83%) Patch Management
13 7 (2.47%) Client Onboarding
13 7 (2.47%) Software Deployment
13 7 (2.47%) Ticket Management
Programming Languages
1 7 (2.47%) SQL
2 6 (2.12%) PowerShell
Qualifications
1 91 (32.16%) NVQ Level 4
2 17 (6.01%) Degree
3 15 (5.30%) SC Cleared
3 15 (5.30%) Security Cleared
4 14 (4.95%) Microsoft Certification
5 13 (4.59%) A+ Certification
6 7 (2.47%) CTC Cleared
7 6 (2.12%) Azure Certification
7 6 (2.12%) ITIL Foundation Certificate
8 2 (0.71%) Computer Science Degree
8 2 (0.71%) DBS Check
9 1 (0.35%) CCNP
9 1 (0.35%) Cisco Certification
9 1 (0.35%) Network+ Certification
Quality Assurance & Compliance
1 29 (10.25%) SLA
2 7 (2.47%) Cyber Essentials
3 4 (1.41%) Cyber Essentials PLUS
3 4 (1.41%) ISO/IEC 27001
4 2 (0.71%) GDPR
System Software
1 85 (30.04%) Active Directory
2 27 (9.54%) VMware Infrastructure
3 12 (4.24%) Hyper-V
4 4 (1.41%) Terminal Services
4 4 (1.41%) Virtual Desktop
Systems Management
1 23 (8.13%) Microsoft Intune
2 9 (3.18%) SCCM
3 5 (1.77%) AirWatch
4 1 (0.35%) Autotask
Vendors
1 94 (33.22%) Microsoft
2 33 (11.66%) VMware
3 19 (6.71%) Apple
4 10 (3.53%) IFS
5 9 (3.18%) Cisco
6 6 (2.12%) Citrix
7 5 (1.77%) BroadSoft
7 5 (1.77%) Polycom
7 5 (1.77%) Yealink
8 4 (1.41%) arcserve
8 4 (1.41%) Dell
8 4 (1.41%) N-able
8 4 (1.41%) Oracle
8 4 (1.41%) Sophos
8 4 (1.41%) Veeam
9 3 (1.06%) Google
10 1 (0.35%) Datto
10 1 (0.35%) Meraki
10 1 (0.35%) Progress
10 1 (0.35%) ServiceNow