IT Systems 1st Line Support Apprentice
Corringham Road Industrial Estate, Miller Road, Gainsborough, England
EMINOX LIMITED
Reporting to the IT Manager, the jobholder will carry out day to day support duties as well as assisting in ensuring support KPIs are met. Providing first-class support to all areas of the business, the jobholder will ensure that the IT systems function efficiently in … support of the wider business. Role Key responsibilities (your job is): (Job Specific – what & why) Provide technical support to all staff and give general advice and training on the use of the hardware and software systems Monitor and resolve calls generated via the helpdesk or escalate them … fault diagnostics are set Maintain smartphones and company devices Be proficient in Office 365 and confident enough to be able to provide training and support to end-users Perform repairs to faulty hardware where possible or organise the return to the supplier for repair Liaise with suppliers to obtain More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,311.40 a year
Posted: