Junior Support Technician Apprentice
- Hiring Organisation
- SEASALT LIMITED
- Location
- Unit 8 Falmouth Business Park, Bickland Water Road, Falmouth, Cornwall, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
support Seasalt staff on our service desk with IT issues, including creation of support tickets, assigning tickets, following up on queries, responding to contact from end users, and updating and maintaining documentation, within specified SLA’s. Role Answering calls and emails from Seasalt colleagues regarding technical issues and logging … them into our IT Service Management tool Ensuring queries in the team mailbox are responded to in a timely fashion, and that the mailbox is well maintained and organised at all times Organising New Starter/Change/Leavers requests into our system, ensuring these are assigned correctly ...