AI and Case Progression Admin Apprentice
7&8, YBN, Delta Bank Rd, Gateshead, England
HERON FINANCIAL LIMITED
We're seeking a forward-thinking Case Progression Administrator to join our Case Progression team.. We're embracing AI across our workflows to reduce admin, improve communication, and increase the accuracy of our case handling. That's where Microsoft Copilot and the 365 Suite of apps come in. Role AI and Tech Training: Real world training in Microsoft Copilot and … tools, so you can work smarter. Work alongside Case Progressors to deliver a seamless client experience through to completion Use our in-house systems and learn how to integrate AI to manage case notes, input data, and update application statuses Provide clients with regular updates and support throughout the mortgage process Maintain accurate client and mortgage records within our customer … messages and providing information as needed Collaborate proactively with internal and external stakeholders to support our clients’ journey A curious mindset and willingness to learn new digital tools and AI platforms Training Your apprenticeship training will be a fully work-based learning programme across 15-months,. You will achieve a Level 3 Digital Support Technician qualification. Further progression within More ❯
Employment Type: Advanced Apprenticeship
Salary: £17,000 a year
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