1 of 1 Apprenticeship Customer Experience Jobs in Gateshead

Gateshead Council is offering an exciting opportunity for a motivated and enthusiastic individual to join our Customer Experience & Digital. You’ll work within the Financial Assessments and Direct Payment teams – assisting with Direct Payments, Financial Protection, and Financial Assessments to support some of our most vulnerable residents. Role Handling customer enquiries via phone, email or face-to … face Assisting with financial assessments and care related payments Helping to improve digital access and customer journeys Learning to use digital tools and systems to deliver efficient service Training Business Administrator Level 3 Apprenticeship Standard Progression for the right candidate Apprenticeship Standard Business administrator (level 3) Training Provider GATESHEAD COUNCIL Working Week Monday - Thursday, 08:45 - 17:00 and … Essential) About the Employer Gateshead Council Gateshead is a great place to live, work and visit and Gateshead Council has a clear focus on helping communities to thrive. Customer Experience and Digital operates at the very core of the Council’s operations, working with services to support delivery of the Council priorities. This is an exciting opportunity to More ❯