Digital Support Apprentice
- Hiring Organisation
- Tewkesbury Borough Council
- Location
- Council Offices, Gloucester Road, Tewkesbury, Gloucestershire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £27,965 a year
looking for a motivated and enthusiastic Digital Support Apprentice to join our team. This role will sit between our Digital Team and Customer Services Team, supporting the delivery of innovative digital solutions that improve customer experiences and streamline council services. Role Assist in developing user stories, personas … customer journey maps to inform digital solutions. Support data analysis to identify trends, measure performance, and improve customer experience. Collaborate with developers and designers to understand and contribute to digital product development. Participate in customer-facing activities, gathering feedback and supporting digital adoption. Help document processes, maintain ...