1 of 1 Apprenticeship Inclusion and Diversity Jobs in Gloucestershire

This is a unique opportunity to join Stroud District Council's skilled ICT team to provide efficient and effective support via the ICT Service Desk. SDC is great place to work. They are a friendly, welcoming organisation, passionate about the work that they do to make a positive difference for the communities they serve. Role To undertake a development programme … leading to an ICT Support Technician Qualification in information Communication Technology and to actively participate in their own development plan agreed with their line manager and assessor. Work alongside experienced ICT Service Desk Analyst whilst learning all aspects of the role. Assist in general administration and support to the ICT – Service Desk Team Assist with hardware and software installations. Deal … with enquiries, tickets logged on the service desk and to communicate effectively with customers, colleagues and internal/external personnel. To ensure accurate record keeping using IT systems. To follow instructions and procedures within the ICT Service. To demonstrate a positive, enthusiastic, committed and flexible attitude towards work, team member, colleagues and other persons. Recognising the importance and benefits of More ❯