IT Support Apprentice
- Hiring Organisation
- Goaco Group Ltd
- Location
- Unit U, Springhead Enterprise Park, Springhead Road, Northfleet, Gravesend, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £20,000 a year
escalate issues when necessary. Throughout your apprenticeship, you will work towards a nationally recognised qualification and develop key skills to launch your career in IT support. Role Provide first-line technical support to staff and users via phone, email, or in person Log, track, and resolve IT … software issues with guidance from senior team members Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts Help maintain accurate IT documentation and inventory records Escalate unresolved issues to the appropriate support team as needed Learn and follow IT policies, procedures, and security ...