3 of 3 Apprenticeship Customer Service Jobs in Hampshire

We now have an exciting opportunity for a Customer Service Representative to join our existing team at Castle Malwood, Minstead, Hampshire. This role is dual-focused, requiring excellent communication skills, whilst also having a logical approach to problem-solving. Role This role is dual-focused; requiring excellent communication skills, whilst also having a logical approach to problem-solving. … a range of industry verticals – Retail, Hospitality and Healthcare – and will be the main point of contact for customers within each, ensuring that regular updates and appropriate levels of service are maintained. You will also assist with the analysis of support calls and help identify areas for increased product effectiveness. In addition, you will also assist with the testing … providing support to customers and look to successfully resolve tickets raised as quickly and effectively as possible. This role is particularly well suited to those candidates with experience in customer interaction and/or working in a support environment. Key Responsibilities: Day to day ownership of the support process, recording and processing calls from customers seeking support/reporting More ❯

to provide documentation, presentations and statistical analysis via use of Microsoft Office suite. Eagerness to learn new technologies and ability to work effectively in a collaborative team environment. Exemplary customer service skills; polite, professional, helpful, friendly, patient, empathetic and considerate to the complex and varying needs of all customer groups. Full, clean driving licence to be able More ❯

Year 10 Months Positions Available 1 Closing Date Sunday, 30th November 2025 Start Date Monday, 8th December 2025 Desired Skills Initiative Good communication skills Personable and friendly Polite Strong customer service skills MS Office knowledge Genuine interest in ICT Pass enhanced DBS check Full UK driving licence Manage own workload Qualifications English GCSE, grade C/4 (Essential More ❯