Apprenticeship Software Testing Jobs in Hampshire

1 of 1 Apprenticeship Software Testing Jobs in Hampshire

IT Customer Support Apprentice

Castle Malwood Minstead Hampshire, Hampshire, England
JUST I.T. TRAINING LIMITED
service are maintained. You will also assist with the analysis of support calls and help identify areas for increased product effectiveness. In addition, you will also assist with the testing of new features/releases as a way of keeping up to date with product changes. You will be responsible for providing support to customers and look to successfully … processing calls from customers seeking support/reporting issues Review customer issues and seek resolution in line with Service Level Agreements and where appropriate recommend improvements Carry out functional Software Testing. This will include testing new releases of the product and new features Assist in the production of standard business documentation (for example Account Review Documents, training documents … Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Patience Positive attitude Motivated Passion for ICT Troubleshooting Hardware and software Qualifications English GCSE, grade 4/C and above (Essential) Math GCSE, grade 4/C and above (Essential) About the Employer JUST I.T. TRAINING LIMITED We provide retail More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 to £23,809.50 a year
Posted:
Software Testing
Hampshire
10th Percentile
£35,450
25th Percentile
£35,500
Median
£48,000
75th Percentile
£65,000
90th Percentile
£67,500