IT Support Apprentice / Field Technician (ITSSIE Limited)
- Hiring Organisation
- ITSSIE LIMITED
- Location
- OFFICE 42 LATTON BUSH CENTRE, SOUTHEN WAY, HARLOW, ESSEX, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,290 a year
Line IT Support Apprentice based in Harlow. Supporting local businesses within a 10-mile radius of the office supporting customers both onsite and remote from the office location. Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email … telephone and in person. Logging full details of time and work undertaken to ticketing system. Completing initial troubleshooting in a timely manner. Monitor the Support ticket system for incidents requiring escalation or urgent attention. Build and maintain desktop/laptop PCs/Macs and Windows Servers. Follow and apply ...