1 of 1 Apprenticeship Time Management Jobs in Harlow

Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email, ticketing system, telephone and in person Logging full details of time and work undertaken to ticketing system Completing initial troubleshooting in a timely manner Monitor the Support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop … Install infrastructure wiring on clients sites Undertake other such duties as may be reasonably required, including the possibility of out of hours working when required for projects Training Full time position may be available for candidate at the end of the apprentice Apprenticeship Standard Information communications technician (level 3) Training Provider FIREBRAND TRAINING LIMITED Working Week Monday - Friday, 9.00am … Troubleshooting skills Outlook, Excel and Word skills High customer focus Can do attitude Interpersonal skills Friendly/confident personality Keen interest in IT Able to learn fast and adapt Time management skills Able to prioritise tasks Flexible and adaptable Qualifications 5 GCSE's including English Language and Maths GCSE, grade (A*-C/9-4 or equivalent) (Essential More ❯