IT Apprenticeship
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
including printers, routers, switches, and RAM Configure VLANs and support network device setup and maintenance Install and update operating systems, office suites, and software packages Apply regular system updates, security patches, and driver installations through remote management tools Respond to support tickets and technical queries across multiple channels phone, email, messaging, and video Provide timely first-line support for … interpret technical documentation such as knowledge base articles, vendor specs, and network diagrams Contribute to meeting SLA targets, including a 15-minute response time Participate in the implementation of security measures such as MFA, antivirus configuration, group policies, and encryption Gain exposure to and support the rollout of a new cloud-based virtual desktop infrastructure Use PowerShell and other More ❯
Employment Type: Advanced apprenticeships
Salary: £18,000
Posted: