1 of 1 Apprenticeship Support Technician Jobs in Harrogate

We are looking for a reliable and technically skilled Digital Support Technician with a focus on Systems Management to support our healthcare organisation's digital infrastructure. This role combines end-user support with proactive system administration to ensure critical healthcare systems remain secure, operational, compliant and fit for purpose. Role Provide IT support for healthcare … staff across clinical and administrative departments. Troubleshoot and resolve issues related to desktops, laptops, printers and operating applications (eg, Salesforce, Jotform). Support and develop the systems used by clinicians. Assist in the deployment, configuration, and management of operating systems, enterprise applications, and endpoint devices. Utilise systems management tools such as Google Analytics, or similar for monitoring and asset … control. Ensure endpoint compliance with healthcare IT security standards, including HIPAA and internal cybersecurity policies. Support hardware lifecycle management, including imaging, asset tagging. Maintain IT service records via ticketing systems, ensuring SLA compliance and escalation where necessary. Assist in the preparation for audits by maintaining accurate and up-to-date documentation. Training The successful candidate may be offered full More ❯