1 of 1 Apprenticeship Business Intelligence Jobs in Havering

the IT infrastructure, ensuring a seamless technology experience for staff and tenants. Role Manage the day-to-day operation of the IT helpdesk, providing administrative support for IT-related business functions Provide 1st and 2nd line support to both staff and tenants Take ownership of open issues, working through to resolution, including collaboration with third-party vendors as required … repairs and upgrades as needed Carry out hands-on tasks such as moving and installing physical equipment Undertake hardware and software installations Effectively communicate issues and solutions to the business and within the IT team Contribute to IT projects, including product testing, research, implementation, and post-support Assist in monitoring and maintaining the company server, network, and online infrastructures … Training is delivered entirely remotely. The apprentice will attend lessons either from home, or in the office. This will be discussed at a later stage Training is on a bi-weekly basis Further responsibilities and career progression within the organisation Further qualifications and training will be available beyond completion of the apprenticeship, with opportunities to branch off into other aspects More ❯