2 of 2 Apprenticeship Customer Service Jobs in Hertfordshire

students across the college, ensuring the smooth operation of IT systems and services. This role is essential in maintaining a high standard of customer service and resolving IT issues efficiently to support teaching, learning, and administrative functions. Role Act as the first point of contact … related queries via phone, email, in-person and through the Service desk Log, track, and resolve support tickets using the college’s helpdesk system Troubleshoot and resolve basic hardware, software, and network issues Set up and maintain user accounts, passwords, and permissions in line with college policies Install, configure ...

networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards … Positions Available 1 Closing Date Monday, 5th January 2026 Start Date Tuesday, 6th January 2026 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Initiative Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer GENMAR (UK) LTD At Genmar, we understand ...