2 of 2 Apprenticeship Microsoft Excel Jobs in Hertfordshire

support to colleagues on our applications and AI tools, in person, by phone, email and Teams •Help onboard and train users on AI assistants, Microsoft 365 and our internal tools, and advise on how to work more productively with them •Log, prioritise and document support requests so there … Configure user accounts, software and settings on our systems to meet each team's needs •Carry out basic data analysis and reporting using Excel and our reporting tools, for example on tool usage or team productivity •Support continuous improvement projects such as automating repetitive admin tasks and rolling ...

done remotely, and acting as the bridge between the office and the online support team.The rest of the time is spent on Excel and CRM -based data entry and reporting. Role Be the on-site presence for our phone/online IT support team — handling anything that … site, and reset passwords/manage basic account access Maintain an accurate record of IT assets, licences and system configurations Build and maintain Excel workbooks and reports, using formulas (VLOOKUP/XLOOKUP, IF, SUMIFS), pivot tables and conditional formatting Enter and validate data across spreadsheets and internal systems ...