Apprenticeship Presentation Skills Jobs in Hertfordshire

1 of 1 Apprenticeship Presentation Skills Jobs in Hertfordshire

1st Line Support Apprentice

High Street, Stevenage, England
JUST I.T. TRAINING LIMITED
Here, you will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 ICT Apprenticeship. You will be supporting the technical team, providing 1st line support - both onsite and offsite. Role Responsibilities: Respond to helpdesk requests remotely Taking help desk calls; logging and tracking calls Hardware and software repairs in a workshop facility … Carry out network documentation and reporting Assisting with sourcing spare parts and replacement equipment Assisting the technical team with maintenance tasks and installs What we are looking for: Desirable skills: Experience in hardware repair and troubleshooting Experience with Microsoft Windows and Microsoft Office products Personal qualities: Well organised and self-motivated with a good telephone manner Able to work … independently in the field Reliable, enthusiastic and able to work effectively in a team Ability to prioritise workload and deliver solutions to meet customer SLA’s Strong customer-facing skills, with an awareness of varying client technical skills Attention to detail and accurate record keeping Comfortable around young people in the education environment Essential: Having a full driving More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 to £23,809.50 a year
Posted:
Presentation Skills
Hertfordshire
Median
£55,000
75th Percentile
£59,375
90th Percentile
£62,000