IT Customer Support Apprentice
- Hiring Organisation
- KEYSTONE MIS LIMITED
- Location
- Unit 38 Keystone MIS K 3 Building, Clough Road, Hull, England, United Kingdom
- Employment Type
- Intermediate Apprenticeship
- Salary
- £15,392 a year
issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design … support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health and safety and equality practices Training Customer Service Practitioner Level 2. Upon completion there may be an opportunity for a full-time position. Apprenticeship Standard Customer service practitioner ...