IT Customer Support Apprentice
- Hiring Organisation
- KEYSTONE MIS LIMITED
- Location
- Unit 38 Keystone MIS K 3 Building, Clough Road, Hull, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £14,526.20 a year
assisting schools through phone, email, and remote desktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution … online resources and webinars to build your knowledge Assist with creating and updating help guides and documentation Help colleagues with various administrative and support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health & safety and equality practices Training Customer Service Practitioner ...