1 of 1 Apprenticeship ISO/IEC 27001 Jobs in Lancashire

delivery standards. Under supervision, the apprentice will help resolve incidents, assist with service requests, and escalate issues when required, while gaining experience in IT service management, information security (ISO 27001), and quality management (ISO 9001). Duties and key responsibilities: Incident and Request Management: Act as the first point of contact for staff requiring … helpful, and professional support to all users Keep staff informed of the progress of their requests Learn to explain technical issues in simple, clear terms for nontechnical users ISO 27001 Responsibilities: Follow company information security policies and procedures Handle data and information responsibly, maintaining confidentiality and security Report any suspected security risks or incidents to the … skills Troubleshooting skills Can do attitude Willingness to learn Punctual Approachable Keen to learn Want to ask questions Qualifications GCSE's including English and Maths GCSE, grade (A*-C / 9-4 or equivalent) (Essential) About the Employer POSITIVE SOLUTIONS LIMITED Putting the patient at the heart of everything, we build software that solves your everyday problems, integrates into More ❯