IT Support Apprentice
Chorley, Lancashire, North West, United Kingdom
Baltic Apprenticeships
phone and ticketing system. Troubleshoot basic hardware, software, network, and account issues. Log, prioritise, and update tickets in the service desk system. Escalate complex incidents to senior engineers within SLA timeframes. Assist with hardware/software setup, Office 365, Active Directory, and VPN support. Monitor systems and report issues to senior staff. Collaborate with Tier 1 & 2 teams and maintain More ❯
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted: