Apprenticeship Customer Services Specialist Level 3
UNIT 37, BARWELL BUSINESS PARK, LEATHERHEAD ROAD, CHESSINGTON, England
EVINOX SERVICES LTD
for providers. Role Respond promptly and professionally to incoming service requests via phone and email. Accurately log all requests, capturing essential job information (site, issue, system details, urgency). Provide basic troubleshooting and remote diagnostics where possible, based on engineer-provided guides and known issue libraries. Assess priority levels (e.g. urgent vs routine) and allocate … only solutions. We are unique in the market in providing products, software and fully managed services to support heat networks, including design, commissioning, retrofitting, billing, efficiency and maintenance management for providers. More ❯
Employment Type: Advanced Apprenticeship
Salary: Competitive
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