IT Apprentice
- Hiring Organisation
- THE SAINT JOHN'S SCHOOL FOUNDATION
- Location
- ST. JOHN'S SCHOOL, EPSOM ROAD, LEATHERHEAD, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £23,450 a year
colleagues Log, categorise and update support tickets using the helpdesk system Assist with password resets, basic troubleshooting and peripheral setup Maintain clear and professional communication with users during support interactions 1:1 Device Scheme & Asset Management: Support the administration of the school’s managed 1:1 pupil devices, including setup … training, assessments and portfolio development Engage in regular mentoring and feedback sessions with the Senior IT Operations Technician Demonstrate progress in technical knowledge, communication and service delivery throughout the apprenticeship Service Ownership & Outcomes - The IT Apprentice will be expected to: Develop core technical and customer service skills in line ...