1 of 1 Apprenticeship IT Administrator Jobs in Leeds

Join Jungle IT as a Client Services Administrator and play a key role in delivering exceptional customer service and operational support. You’ll manage client requests, coordinate device logistics, maintain accurate records, and ensure compliance with industry standards. Role This role is ideal for someone highly organised, detail-oriented, and passionate about providing outstanding client experiences in a … fast-paced IT environment. Reporting to the Head of IT Service Operations: Provide a comprehensive administration function to the business, including raising tickets, liaising with clients and internal teams and fulfilling order requests with suppliers Ensure work is carried out to all business SLA thresholds for enquiries, requests and problems Provide the best customer experience possible ensuring customer … all times Reporting of non-conformance and continuous improvement via ConnectWise Ensuring compliance systems and processes are maintained to a high standard and company meets the standards to which it is certified Upholding the information security system policies and procedures and reporting of any breaches to management Our Values: Tenacity – we are proud and passionate about what we do More ❯