3 of 3 Apprenticeship Customer Service Jobs in Leicestershire

support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device … connectivity, escalating more complex issues where required Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling Communicate clearly and professionally with customers at all technical levels, ensuring issues ...

career in the travel industry within a supportive and exciting team. Role Assisting customers with booking holidays, flights, hotels, and travel packages Providing excellent customer service and advice to ensure client satisfaction Developing a deep understanding of different travel destinations and products Using IT systems to manage bookings … customer profiles, and itineraries Helping clients choose the best travel options based on their needs and preferences Keeping up to date with travel trends, offers, and industry news Training This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification ...

using a Content Management System (CMS). Design basic marketing materials using tools such as Canva or Adobe Express. Support email marketing campaigns and customer communications. Monitor campaign performance using Google Analytics and social media insights. Conduct market and competitor research. Assist with SEO activities to improve website visibility. … Help organise company events, exhibitions and promotional activities. Ensure all marketing activity reflects the company's brand identity. Maintain and update customer records within the CRM system. Ensure data accuracy, completeness, and compliance with GDPR requirements. Support lead management processes and sales pipeline activities. Manage and optimise company LinkedIn ...