Administrative Assistant Apprenticeship
Dock 3 Space City, 30 Exploration Dr, Leicester, England
The VoIP Shop
Assistant to join our telecoms team. The successful candidate will be primarily responsible for creating, checking, and sending order forms for telecom services and products, ensuring that all information is accurate before submission. This role is vital to maintaining smooth operations and excellent customer service. Main Responsibilities: Order Form Management: Create and prepare order forms for … telecoms services and products (VoIP, broadband, mobile, hosted PBX, SIP, etc.). Carefully review all details for accuracy, including customer information, service plans, and pricing Send order forms to customers, suppliers, or partners within agreed time frames Track order form progress and follow up as required to ensure timely completion Data Accuracy & Compliance: Double-check all documentation to … Finance: Update and manage Direct Debits for customer accounts Add new customers to the billing portal and ensure records are accurate Take customer payments and log them in the system Support the finance team by reconciling order form charges with invoices Training Apprenticeship level Advanced Level 3 (A level) Expected Apprenticeship Duration: 14 months + 3 months EPA. Remote More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,705 a year
Posted: