IT Service Desk Apprentice
- Hiring Organisation
- ACCESS UK LTD
- Location
- Armstrong Building, Oakwood Drive, Loughborough University Science and Enterprise Park, Loughborough, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £25,000 a year
will provide 1st line support via our Service Desk system for a wide range of external and internal applications, operating systems, virtual environments and hardware and achieve team SLA’s. Role Provide 1st line support via our Service Desk system for a wide range of external and internal … applications, operating systems, virtual environments and hardware and achieve team SLA’s Acting as the 1st point of contact in delivering the best possible support to our customers and internal user base To log, update and manage all calls via the IT call logging system Incident categorisation, prioritisation ...