1 of 1 Apprenticeship Customer Service Jobs in Lincoln

networks secure. You’ll earn while you learn, get hands-on with real IT challenges, and build skills that can take you anywhere in the tech world. Role Provide customer support via phone and face-to-face interactions. Manage daily tickets through Mojo, ensuring updates and resolutions meet business SLA timeframes. Work at our workbenches to fix PC components … and install and configure hardware and software. Assist with customer networking, including servers, firewalls, and switches. Reset passwords, manage user details, and perform data recovery. Participate in site visits for hardware installation and network configuration. Working on PowerShell Working on cloud platforms and servers Training As an IT Support Technician apprentice, you will play a crucial role in ensuring … will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next More ❯