IT Support Apprentice
Boston, Lincolnshire, East Midlands, United Kingdom
Baltic Apprenticeships
access controls, user permissions, and patching to keep systems secure and up to date. Use RMM tools to monitor, detect, and resolve technical issues. Log and track incidents via ITSM/ticketing systems (e.g., ServiceNow, Jira, Freshdesk, Zendesk). Document fixes, procedures, and updates in knowledge bases (Confluence, SharePoint, wikis). Communicate with colleagues and users via collaboration tools (Teams More ❯
Employment Type: Advanced apprenticeships
Salary: £18,000
Posted: