will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customerservice This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician Apprenticeship More ❯
when necessary Perform password resets and manage user access requests Log, manage, and resolve support tickets efficiently Use remote access tools to assist users with technical issues Deliver excellent customerservice while resolving 1st line technical queries Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits … per annum Monday to Friday 9am 5pm 24 days holidays plus bank holidays Company pension scheme (NEST) Free staff car parking onsite Long service award scheme Annual Christmas event Discounted eyewear Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Confident person Good time keeper Keen to progress in a More ❯
