IT Service Desk Apprentice
- Hiring Organisation
- Telent Technology Services Limited
- Location
- Liverpool, Merseyside, Netherton, Sefton, United Kingdom
- Employment Type
- Apprenticeship
- Salary
- £17500/annum
Service Desk Apprentice Location: Vesty Business Park, Vesty Road, Bootle, L30 1NY Qualification; Level 3 Information Communications Technician £17,500 starting salary Ref - 1959 When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people … with customers by displaying a detailed understanding of their support requirements Maintaining high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution Learn and follow the Escalations Procedure and understanding the process Ensuring timely call resolution to achieve Service Level Agreements Learn ...