1 of 1 Apprenticeship Customer Service Jobs in Liverpool

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem-solving and service delivery Use automation where possible to … working remotely as well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated service desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer … 9am – 5pm. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Wednesday, 3rd December 2025 Start Date Wednesday, 10th December 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the More ❯