2 of 2 Apprenticeship Customer Service Jobs in London

well as hardware building are definitely a bonus. Specific duties will include (but aren’t limited to): The timely and accurate logging of customer issues into the Call Management system, from both phone calls and incoming emails; using the formal call logging system in place, and be responsible … need to escalate. Recognising when a call is urgent and escalate accordingly; carrying out configuration and testing of new kit prior to install at customer site. The ability to work as part of a team, whilst remaining self-motivated in managing your own workload. The ability to demonstrate ...

user guidance and technical steps in clear, user-friendly language. Collaborate with other IT teams and vendors as required. Deliver a high standard of customer service and professionalism when supporting users. Additional duties and responsibilities, as assigned. Training The role will follow a structured apprenticeship programme. As this … Months Positions Available 1 Closing Date Friday, 3rd July 2026 Start Date Tuesday, 1st September 2026 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Qualifications English GCSE, grade 9 - 4 (Essential) Maths GCSE, grade 9 - 4 (Essential ...