potential Training Learners who complete the Digital Support Technician Level 3 Apprenticeship will gain an understanding of the following knowledge and skills. Non-technical skills • Critical thinking • Effective communication • Customerservice • Problem solving • Managing risk and decision making • Coaching and guiding Technical skills • Operate digital information systems • Digital architecture (physical storage vs cloud, the role of operating systems More ❯
maintenance of resources and equipment, support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. Role Customerservice: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow up and closing quotes with More ❯
have a proven track record of helping our apprentices grow and develop their business and technical skills and have helped mentor and nurture talented individuals to progress from the Service Desk into 2nd/3rd Line roles, architecture support, development, operational and even project management roles. Duties and key responsibilities Providing 1st-line support to staff onsite - troubleshooting hardware … Shifts to be confirmed. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 31st October 2025 Start Date Thursday, 20th November 2025 Desired Skills Communication skills Customerservice skills Thirst for knowledge Thirst for learning Passion for IT & Technology Stay focused under pressure Want to learn fast Methodological & organised Reliable & punctual Qualifications 5 GCSE's More ❯
Parkway Trading Estate, Cranford Lane, Hounslow, England
G3 WORLDWIDE MAIL (UK) LTD
solutions, particularly within the shipping and e-commerce sectors. As part of the IT support function, you will assist in configuring client systems, resolving technical issues, and delivering exceptional service to both internal and external stake holders. You will work closely with cross-functional teams – including sales, customerservice and commercial to ensure smooth onboarding and ongoing … client accounts on our systems. Talking to clients and guiding them through how to use our software Investigating and solving technical problems Working with other teams like Sales and Customer Services to support our clients Learning how to use tools like FTP, APIs, and other web technologies Keeping records of your work and learning how to manage tasks and More ❯