5 of 5 Apprenticeship Customer Service Jobs in London

organisation. This is an excellent opportunity to gain hands-on experience while working towards a recognised apprenticeship qualification. Role Providing initial triage of service requests and identifying the appropriate IT resources Logging, monitoring and tracking incidents through the call management system Providing first-line resolution for hardware, software … application issues Escalating incidents and service requests in line with service level agreements Keeping users informed of progress and ensuring excellent customer service Supporting desktop hardware, operating systems and business applications Assisting with desktop asset management Contributing to service improvement by analysing call trends ...

support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. Role Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow ...

content creation Contribute ideas to marketing meetings and brand-building activities Sales Administration Prepare quotes, proposals, and sales documentation Maintain CRM records and update customer information Support the sales team with follow-ups and customer communication Assist with reporting, tracking leads, and monitoring sales activity Training This role … suits your interests and strengths, such as: Marketing – social media, digital campaigns, content creation Accounting/Finance – bookkeeping, accounts assistant roles, financial administration Sales & Customer Service – sales coordination, account management Operations & Administration – office management, project support We are committed to supporting your career progression and helping you build ...

hardware and software issues Support online learning platforms (Teams, Zoom, e-portfolio systems, etc.) Help keep digital systems updated and working smoothly Provide friendly customer service by phone, email, and online chat Assist with maintaining equipment, devices, and simple network tasks Produce basic user guides or instructions … Data Administrator: Managing learner records, ILR data, and compliance systems E-Learning Support Specialist: Supporting virtual learning platforms, resources, and online classrooms Helpdesk or Service Desk Analyst: Responding to tickets and troubleshooting issues for staff and learners Apprenticeship Standard Digital support technician (level 3) Training Provider LONDON VESTA COLLEGE ...

part of something bigger. As an Engineering apprentice, you will carry out maintenance activities on communications systems whilst ensuring effective restoration/repair of customer systems under supervision. You will work as part of the wider team working across the prestigious London Underground network and Train Operating Company contracts. … integral piece of infrastructure that keeps London moving and carry out tasks under supervision. The successful applicant will learn how to repair and restore service tasks across the range of the client assets under contract. Perform installation and commissioning tasks in accordance with H&S and London Underground ...