8 of 8 Apprenticeship Customer Service Jobs in London

Vending Ltd, you will play a key role in supporting the day-to-day operations of the business while helping to improve customer service and internal processes. This is an exciting opportunity to develop business admin skills by working across customer service, project coordination, digital systems … operational planning. Role Help create a smooth and professional customer experience from initial enquiry through to installation and ongoing support Identify process delays and inefficiencies, recommending and implementing improved systems and procedures Design and maintain customer welcome packs to ensure new customers receive clear and consistent information Coordinate ...

Ticket Management: Responsible for logging and managing support tickets User Account Management: Responsible for creating, modifying, and deleting user accounts– Onboarding/Off-boarding. Service Request Fulfilment (Level 1): Responsible for handling initial service requests and resolving basic issues Incident Management: Responsible for logging and managing incidents, ensuring … with common IT tasks, such as password resets and maintaining office hardware Escalation: Responsible for identifying and escalating complex issues to higher-level support Customer Service: Responsible for maintaining a high level of customer service and communication with users Documentation (Basic Issues): Responsible for creating ...

time technical role based either on the remote help desk or in the field. Role Months 1 to 8: The apprentice will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams You will report directly … Line Team Leader who works within the Customer Services Department You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team Months 8 to 16: The apprentice will join the 1st Line Team ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Sessions as well as face-to-face visits in the workplace Once achieved, you can further upskill by enrolling on to the Level 3 Customer Service Specialist apprenticeship. Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. Role Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow ...

instructions and guide users through troubleshooting steps Maintain a calm, helpful, and professional approach when supporting users with different levels of technical knowledge Manage customer expectations by providing regular and accurate updates Follow up with users to confirm that issues have been resolved successfully Deliver a consistently high standard … customer service during every interaction Log all support requests accurately within the helpdesk ticketing system Record relevant information, including the issue, affected user, device, troubleshooting completed and resolution provided Categorise and prioritise tickets in line with agreed processes and service levels Monitor assigned tickets and ensure they ...

post holder will be working in the main reception area the best part of their hours and will be expected to have good customer service skills, be able to provide a friendly, efficient, welcoming and professional service to children, their families and all visitors, whilst ensuring … Year 9 Months Positions Available 1 Closing Date Tuesday, 1st September 2026 Start Date Monday, 14th September 2026 Desired Skills Communication skills Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Non judgemental Patience Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade ...

Responsible for executing day to day service requests and incident resolution with a high user satisfaction rate. This is achieved by taking calls (in person or otherwise) and handling the resulting incidents and requests using the incident management and request fulfilment processes and tools in line with ITIL practices … Role Responsible for executing day to day service requests and incident resolution with a high user satisfaction rate. This is achieved by taking calls (in person or otherwise) and handling the resulting incidents and requests using the incident management and request fulfilment processes and tools in line with ITIL ...