We are looking for a motivated and enthusiastic Apprentice IT Support Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for hardware, software … and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues to senior technicians … as needed Follow IT policies and procedures to ensure security and compliance Training Training to be provided: Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship learners receive More ❯
Bidborough House 38-50, Bidborough Street, London, England Hybrid / WFH Options
UNIVERSITY COLLEGE LONDON
sessions Engage with colleagues across UCL to ensure the smooth functioning of our activities Contribute to ARC teaching and training, e.g. through assisting tutors or preparing material Training Programme: IT Solutions Technician During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and … online learning working towards completing the IT Solutions Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeships/st0505-v1-1 Successful candidates will be employed on a 3-year fixed-term contract. Apprenticeship Standard IT solutions technician (level 3) Training Provider TECHNICAL PROFESSIONALS LIMITED Working Week Monday - Friday … evenings or weekends occassionally. Expected Duration 1 Year 4 Months Positions Available 1 Closing Date Friday, 18th July 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Organisation skills Problem solving skills Team working Initiative Knowledge of Computer Science Interest in current technology Complex problem analysis Project Management methodology Quick learner Independent working Programming (beneficial More ❯
We are looking to appoint a new IT Support Technician to join our Network team at The Elms Academy. You will gain experience of supporting an IT team in delivering, maintaining, and supporting technology. Opportunities to gain wider technical knowledge and experience across the cluster are expected and will be beneficial to all. Role You will be … responsible for: Providing high-quality, first and second line technical support for the IT service desk; recording all calls and activities within the service desk tool, within the SLA guidelines Setting up user accounts, implementing password changes, and resolving work area problems (this includes detecting illegal access, lost passwords, bans) Keeping records of all users including the management of … staff in the use of the Network when applicable Updating pages on school-controlled websites where required Changing telephone extensions and names on the school phone system Assisting the IT Lead in all IT-related projects Updating IT equipment and maintaining the asset register Assistance with the movement and setting up of IT and other AV More ❯
The Hurlingham Academy, Peterborough Road, Fulham London, England
UNITED LEARNING TRUST
We are looking to appoint a new IT Support Technician apprentice to join our Network team at The Hurlingham Academy. You will gain experience of supporting an IT team in delivering, maintaining, and supporting technology. Opportunities to gain wider technical knowledge and experience across the cluster are expected and will be beneficial to all. Role You will … be responsible for: Providing high quality, first and second line technical support for the IT service desk; recording all calls and activities within the service desk tool, within the SLA guidelines Setting up user accounts, implementing password changes, and resolving work area problems (this includes detecting illegal access, lost passwords, bans) Keeping records of all users including the management … staff in the use of the Network when applicable Updating pages on school-controlled websites where required Changing telephone extensions and names on the school phone system Assisting the IT Lead in all IT related projects Updating IT equipment and maintaining the asset register Assistance with the movement and setting up of IT and other AV More ❯