Apprentice IT Support Analyst
COUNTY GATE STACEYS STREET, MAIDSTONE, KENT, England
CASEWARE UK LIMITED
An exciting opportunity awaits you to join our team as an IT Apprentice. We are seeking to enhance our UK IT department and you will directly report to the IT Manager - Europe, working closely with the UK Senior IT Technician. Duties include installing, configuring, and imaging … corporate devices such as laptops, and Macbooks. Role In this position, your primary responsibility will be to provide 1st line IT support to Caseware Staff across multiple regions in Europe and North America. This role is based at our UK office in Maidstone. Your tasks will include handling … IT queries and issues from Caseware staff, and effectively escalating complex issues to our IT Support Analyst while managing employee expectations. As the initial point of contact for all IT support matters, you will deliver 1st line support and some 2nd line support. Your more »
Employment Type: Advanced Apprenticeship
Salary: £12,313.60
Posted: