6 of 6 Apprenticeship Customer Service Jobs in Manchester

apprentice for this role, you will be providing a good customer service via the Desktop support (remember you are the voice of our company, and the first interaction point with our clients). Role As a First Line IT Engineer you will: Provide fist line IT support Monitor … Network & Server infrastructure Taking phone calls on the service desk, handling service portal tickets and emails Providing remote and on – site IT support where required Responding to system failures in a timely manner Creating and maintaining procedures for new and existing processes Troubleshooting customer technical faults ...

awards and accolades, you will be part of a hungry and dynamic team that goes beyond the standard WEEE legislation to provide a superior service, not knowing anything but success! Making outbound sales calls to develop, grow, and expand Gigacycles client base Contacting businesses B2B, offering our free service to them Dealing with inbound customer service inquiries To be able to communicate coherently at all levels, verbally and in writing Assess client’s IT needs to make recommendations to pitch products, solutions, and services with combination packages Discuss and propose IT solutions and packages to highlight ...

role at Elliotts includes all general admin duties, including sending emails, answering calls, serving customers and contacting suppliers, and all aspects of customer service whilst requiring additional flexibility. Role You will learn how to: Serving customers on the front desk Managing paperwork Scanning and filing away documents Sending … relevant documents off Contacting suppliers Managing designated corporate customer accounts to ensure high levels of customer service provided and maintained Handling enquiries by email or telephone and assisting customers when required. Building effective relationships with customers and colleagues to ensure a high level of customer service ...

looking for ICT Apprentices who can combine technical skills with strong communication and customer service. This role offers hands-on experience in IT support, networking, and system integration while working toward a nationally recognised qualification. Role Investigate and communicate network requirements for upcoming projects Assist with system integration, including … internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries are handled professionally Training Information Communications Technician Level 3 Apprenticeship Standard. This role could grow into a full-time ...

ensuring deadlines and quality standards are met Maintaining accurate records, data sets, and documentation in line with best practice Providing a high standard of customer service when supporting colleagues or stakeholders Actively contributing to the delivery of the company’s Vision and Gameplan Participating in team meetings … Closing Date Friday, 22nd May 2026 Start Date Monday, 14th September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Initiative Qualifications English GCSE, grade minimum grade 5 (Essential) Maths GCSE, grade minimum grade 5 (Essential) IT GCSE, grade ...

support to clients via phone, email, and live chat Help troubleshoot hardware, software,and user issues Log and manage support tickets in our service desk system Work with senior engineers to diagnose and resolve technical problems Assist users with setting up and using computers, software, and IT systems Escalate … more complex issues to the appropriate team members Maintain accurate records of support calls and technical issues Help ensure all clients receive excellent customer service Training The successful candidate may be chosen to have a full-time role after completing their apprenticeship Apprenticeship Standard Information communications technician (level ...