Customer Support Apprentice
- Hiring Organisation
- ARTHUR ONLINE LIMITED
- Location
- Unit 2 03 Neo, Charlotte Stree, Manchester, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,316 a year
resolving user queries, delivering clear and timely communication, and ensuring a high standard of service. Your work will play a key role in customer satisfaction and contribute to the continuous improvement of our support operations. Your work will play a key role in customer satisfaction and contribute … continuous improvement of our support operations. The role will involve: Respond to customer support requests via ticketing system, email, or chat in a timely and professional manner Accurately log, prioritise and classify support queries based on impact and urgency Resolve common customer issues independently using documented processes ...