1 of 1 Apprenticeship Information Security Jobs in Manchester

Respond to customer enquiries accurately and within agreed timescales. Build positive relationships with customers by listening carefully, asking appropriate questions and managing expectations. Provide information, guidance and support regarding Hivebyte Technology’s products and services. Record customer interactions, enquiries, requests and outcomes accurately using CRM systems and other digital … platforms. Maintain accurate customer records while following GDPR, confidentiality and information security requirements. Support customer onboarding activities and provide assistance throughout the customer journey. Assist with resolving customer issues by investigating problems, identifying solutions and escalating matters when required. Work with internal teams to ensure customer queries ...