First Line IT Engineer Apprentice (Creative Networks)
- Hiring Organisation
- CREATIVE NETWORKS LTD
- Location
- Moss Bridge House, Moss Bridge Road, Rochdale, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000 a year
Taking phone calls on the service desk, handling service portal tickets and emails Providing remote and on – site IT support where required Responding to system failures in a timely manner Creating and maintaining procedures for new and existing processes Troubleshooting customer technical faults and driving fault resolution Being able … infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business A few examples are: Level 2 Engineer ...