4 of 4 Apprenticeship Microsoft Jobs in Manchester

level support to join our organisation based in Hazel Grove, Stockport. This would suit a commercially experienced 1st line support with Microsoft Windows OS knowledge. Role You'll learn how to: Provide first-line support to our clients Installing and configuring computer hardware, operating systems, and troubleshooting applications Monitor ...

users needing technical support Identify, log, and resolve basic technical issues relating to software, hardware, and networking Provide support for common applications such as Microsoft Office, email clients, and web browsers Assist in setting up, configuring, and troubleshooting end-user hardware like desktops, laptops, and printers Escalate issues that ...

experience in: Responding to IT support requests and troubleshooting issues Installing, configuring, and updating software and hardware Supporting users with digital tools such as Microsoft 365 Maintaining accurate records of IT support activities Learning basic networking, security, and device management Managing user accounts and permissions Identifying and escalating more ...

multiple sectors. Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the IT Technical Sales apprenticeship: Microsoft Certified Azure Fundamentals Microsoft Certified 365 Fundamentals Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller … Closing Date Friday, 24th April 2026 Start Date Wednesday, 6th May 2026 Desired Skills Communication skills Presentation skills Team working Can use excel and Microsoft Customer service experience Use initiative Spot opportunities Confident Proactive and motivated Hit and exceed targets Proven ability to collaborate A good telephone manner Qualifications ...